[Resolved] Kissht — Why should I pay the processing fee and GST? For mistakenly withdrawing.Mistaken Withdrawal and Immediate Repayment

Maheshkshatriya

from Bengaluru, Karnataka

May 9, 2023

Address:

bangalore

I am writing to inform you that I mistakenly withdrew an amount from Kissht [Muniraju Mahesh-[protected]], but have already repaid the same amount to you immediately. I would like to apologize for any inconvenience.

And I am not ready to pay the Processing fee and GST for the mistakenly withdrawn amount.

The details of the transaction are as follows:

The repayment was made using

Phonepe-12/03/2023-09.28 PM-Payment ID-PAYM[protected]WC6N

Phonepe-12/03/2023-09.31 PM-Payment ID-PAYM[protected]X9K3
and the funds have been credited back to your account.
Please help me with this because I mistakenly withdrew an amount from Kissht
I can't pay the Processing fee and GST for the amount I have not used.
Please check my transaction record. I have repaid the amount immediately which I have mistakenly withdrawn amount.
I don't know why you people take 24 hrs to connect a call. Even if you call after I share the problem, you people put me on hold for minutes saying that we will connect to the senior manager and make me wait and still my problem is not solved. Mail communication is also very poor.

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Jun 29, 2023

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

May 16, 2023

Updated by Maheshkshatriya Customer service care said that we have canceled the payment but NOW KISSHT IS CHARGING ME PENALTY

Verified Support

May 24, 2023

Kissht Customer Care's response Dear Muniraju,

Thank you for reaching us!!

We have received your payment and updated the same in our system and your application is closed.

For further assistance, you can write to [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Have a nice day ahead!!

Thank you!
Team Kissht!