Kitchen Stores 01 — Complaint Regarding order no.ORDER #KS2028

Address:	Shivkripa Enterpises ,emailID: [email protected]
Website:	kitchenstore.today

Dear Sir,

I booked a All in One Hair Trimmer of Rs.999/- on cash on delivery on 03.10.2020 through website
kitchenstore.today .

The product was delivered on 07.10.2020 and paid Rs.999/- in cash. When I opened the parcel, I was
shocked as the product delivered was Micro Touch Hair Trimmer instead of All in One Hair Trimmer. In
this case supplier is Shivkripa Enterpises and their email is [protected]@gmail.com and their mobile
no. is [protected] . But they are not responding at all neither through email nor through mobile no.

Therefore, please help me in this regard to get it replaced with correct product i.e All in one Hair
Trimmer.

This website is cheating the public as they have not mentioned their customer care number .I am also
thinking to refer the matter to cybercell in New Delhi if no response is recived from you within 3
days.

Regards

Ashwani Kumar Mishra, G.M.
NSIC Ltd.
NSIC Bhawan, Okhla Industrial Estate,
New Delhi

Note: Forwarded message attached

-- Original Message --

From: "kitchenstores01" [protected]@gmail.com
To: [protected]@rediffmail.com
Subject: Order #KS2028 confirmed
Thank you for your purchase!
kitchenstores01
ORDER #KS2028
Thank you for your purchase!
Hi Ashwani Kumar, we're getting your order ready to be shipped. We will notify you when it has been
sent.

View your order
or Visit our store
Order summary
All-in-One Hair Trimmer × 1

Rs. 999.00

Subtotal

Rs. 999.00
Shipping

Rs. 0.00
Taxes

Rs. 0.00
Total

Rs. 999.00
Customer information
Shipping address
Ashwani Kumar Mishra
Okhla Phase III Okhla Industrial Area
NSIC Bhawan
110020 New Delhi DL
India

Billing address
Ashwani Kumar Mishra
Okhla Phase III Okhla Industrial Area
NSIC Bhawan
110020 New Delhi DL
India

Shipping method
Free Shipping

Payment method
Cash on_delivery — Rs. 999.00