Kiteshop Pvt. Ltd — wrong product delivered

Address:

800006

I namrata brajesh ordered an item with order no.63587 has been successfully delivered with queenget.com
Order total : rs.549, the wrong item is delivered to me. I just want to return an item and amount to be refund as soon as possible. I received a bad product that was different from my order. I want to return this bad product and get my money. The return option is there but it's not opening. I have tried a lot of times but failure to open this option. The contact number provide in the site is not working... Please take action against this fraud company and help me to get my money. The cost of my item was 549 rupees by adding tax and deliver charges. The company is playing with customers. Please take...