Kiwi.com — Web Portal Kiwi.com

Website:www.kiwi.com/en

Sir,
I have booked flight tickets for my son who is a student to travel from Manchester to Mumbai on the 18th Dec 2021 and Mumbai to Manchester on the 6th January 2022 with the booking number[protected]. the flight from Manchester to Mumbai was Via sofia and dubai . I have reached out to Bulgarian embassy for the Visa of my son to change terminal in sofia. the Bulgarian embassy have written back to me stating they would not issue a visa as UK is red list country and book some other route . I have reached out to Kiwi.com to rebook which they did not and i had to rebook him with another flight .
For his flight from Mumbai to Manchester his flight was via Milan with a lay over of 1 hour and 55 min in Milan, subsequently they have rescheduled his flight with a layover in Milan for 25 hours and 55 min I have again reached out to them to cancel the flight and refund my money which they have denied again .
Would request these sites to be banned from doing business and cheating people of their hard earned money and i had to pay additionally to make new booking for my sons flight as both the flights my son cannot take .
Pls help me in getting justice and refund of my 1 lakh 5 thousand which has been swallowed by this portal
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    United Kingdom
    File a Complaint