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About the order placed on 24th april, 2016

[Resolved] Klothes Kafe — About the order placed on 24th april, 2016

 
5 Reviews
New Delhi, New Delhi District, Delhi, India
 Priyadave
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I had placed order id enghf21246 they give me tracking num of fedex when i call at fedex customer care num they still dont give any parcel to them. Its about 15 days still not received any product. I want my money refund if its possible. Even that i mail them and give whats app msgs on [protected] they only reply that they have to check it with concern person than still have no conclusion. Please help me through it priyanka dave
Complaint marked as Resolved Sep 21, 2018

Complaint Status


[May 09, 2016] Klothes Kafe customer support has been notified about the posted complaint.
Verified Support
Klothes Kafe Customer Care's response, Aug 20, 2018
Hello,
According to our logistics team the shipment reached to your destination, if case of further discussion you can mail us at [email protected] or whatsapp us [protected].
Thanks
Regards.
Complaint comments  4 Comments     Updated: Share0Tweet0

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Comments

Dear Priyanka Dave,

If we could be of any assistance. Please share your AWB number and contact number in order for us to assist you.

Regards,
FedEx Express
@Fedex :I had received convenient ans from your customer support executive that Klothekafe didn't dispatched my product yet thats why it isn't showed in fedex website.Other from that If you can help me than my order tracking number is[protected] you can contact me on my email ID: [email protected]
Dear Priyanka Dave,

Thanks for the details. We will get back toy you.

Regards,
FedEx Express
Hello,

Order delivered on 14 MAY, there was slight issue with the imaging paper received via Fedex.

www.fedex.in
Tracking Details[protected]

Regards,
Klothes Kafe Team.

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    Customer satisfaction rating
    75%
    Complaints
    12
    Pending
    4
    Resolved
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    phone
    +91 78 2732 1919
    location
    C145 Naraina, Industrial Area, Phase 1, New Delhi, Delhi, India - 110028
    Klothes Kafe - About the order placed on 24th april, 2016
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