Kohinoor Televideo — dented refrigerator delivered.

Address:

400706

I had booked a double door samsung refrigerator having model no. Rt42m5538s8 on dtd: 20th sep 2017 from kahiboor, vashi, navi mumbai.

I asked the deliver on occasion of dushera i. E. On 30th sep 17. But they did not delivered and gave the excuse of forgotten the raising of invoice.

After i visited the store they deliver the fridge on 1st oct 17 a dented fridge. Letter i asked them for exchange with new one.

Got the exchange after two days but found the same issues and i again returned.

I little bit frustrated by this delivery and spoke to mr. Atish niwade ([protected]) staff of kahinoor vashi branch.
He assured to give the good product in next delivery.

Then again i got the the replacement of fridge for the third time. When unpacked its the severe dents on the top front corner.

Attached the three times delivery dent pics of fridge for your reference.

Now the disgusting thing is after three times replacement i getting the answer from kahinoor that they are forwarding a mail to samsung and awaiting for the reply to take action.

I wasted my money, time and got this third class service and still i have no idea when i will get my complete product.