Kohinoor Televideo — Fraudulent/cheating by giving fake commitments at selling product

Address:

400092

I have bought an air condition from "kohinoor televideo pvt. Ltd" on 23 oct 2016 by paying rs 32, 000 through my hdfc credit card, supporting for both attached here with. Please note that while shopping at above said retail outlet, salesman viz. Mr kiran and one lady manager (Name not confirmed) and people from hdfc bank with valid id card were available at store for their promotion and was informing customer that they will get additional 10 % cash bank on the purchase amount subject to maximum upto rs 3000 within 90 days from the purchase date, if they will pay amount from hdfc credit card. I have confirmed about this offer two to three times with both employees from hdfc as well as employees from retail shop on eligibility of such 10 % cash back and they both have informed only one criteria i. E. To pay the whole amount from hdfc credit card. On believe of above statement i have bought an ac from shop, now it’s almost 5 months and i am following up since more than 1 month on cash back as per above promised and both hdfc and kohinoor shop were telling there was no such offer. They are selling their product by giving fake commitments to the customer.