Kohinoor Televideo — lg smart tv, extended warranty issue

Address:	Pune, Maharashtra, 411045
Website:	kohinoorelectronics.in

Hello team,

I had purchased lg smart tv model-49lj554t from kohinoor, baner, pune, maharashtra. I have asked for taking the extended warranty and the store person asked me to take the extend warranty from bajaj finserve, which is having tie up with kohinoor. I paid 6k for 3 yrs extended warranty and the kohinoor and bajaj person told me that i will receive email and details for warranty on email within 4 days. Its been almost a month now and now they are saying that they have canceled my extended warranty request for which i have already paid money. I want to have extended warranty not the refund amount. Now as tv has been installed warranty cannot be issued by any other firm also. Please hell me with this and take strong action against them.
Pls help and resolve my issue.

My contact -
Ashwani shringi, phone no. [protected]

Kohinoor contact[protected], person name - revan, amit.

Bajaj finserve contact -
Rohit[protected]