Kohinoor Televideo — Misleading customer | vu 49" smart tv

Address:

Thane, Maharashtra, 400615

I bought vu 49"smart tv from kohinoor thane (Near cine wonder) and my experience this time was just horrible...
This is a case of misleading customers by posting wrong discount numbers and upon enquiry (Unfortunately post purchase/delivery as i could not pay attention to this while making payment for the same), stores manager (Prashant) unapologetically / rudely replied to us stating nothing can be done... He simply asked sales person (Prakash) to show model where kohinoor gets better margins directly (Shocking) + further lied stating the discount shown on the display are"upto" max. Discount percentage and not firm?!!! Other device had both percentage and values matching though?!!! He immediately asked sales person to remove sticker from the product (Hope white lie is evident from the action!)...
He rudely declined to my request for credit note of balance amount (12.5% against displayed 25%) and further asked sales person to give away some samsung freebie as if he is obliging us by doing so?!!! I refused to take any such favour and rather demanded for complaint book to which sales person said that they don't have any at the stores but i can write to their support mail id!!! Looking at the experience, i will never buy from kohinoor now (Unfortunately i was a regular customer of kohinoor since last 3 years)... Maybe for kohinoor it is just loss of one customer and may not be important but i advise all to cross check twice before buying something from kohinoor...