| Address: | Kokilaben Dhirubhai Ambani Hospital (A Unit of Mandke Foundation) R.No 80 & 81, Gr.Flr , R.A.Patwardhan Road 4 Bungalows Andheri (W) Mumbai 53 | | Website: | www.kokilabenhospitals.com |
Patient Name : Rekha Vasant Shinde Patient id number:- KH[protected]
Dear All Concern Team,
On 4th Feb 2021 Rs. 16842.20 credited to my account from Kokilaben as refund of security deposit of Rs. 20105.00 which hospital taken from me at the time of discharge. I just want to know break up of Rs. 3262.80 which is deducted from my security deposit.
Find below communication from insurance company FHPL where they mentioned as due to non submitted of below report they not able to pay for the same.
Labs/Bio/Micro/Pathology :
Rs.2811.00 Not payable No report for Liver profile dt.30.09.2020 which is done by hospital itself in their hospital.
Provide root cause analysis as to why the same report not submitted to FHPL and why amount transferred to me after deducting below charges from my security deposit.
Staff name from billing department like Mr Manish Makwana and Mr Shailesh Parmar playing with customer amount and after several email follow up with them they not reply on single mail and resolving the issue occurs.
Regards,
Umesh Vasant Shinde
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