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Kokilaben Hospital Complaints & Reviews

www.kokilabenhospital.com

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Updated: Sep 1, 2024

Complaints 165

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12

Unresolved

153

Bad 😕 It seems that Kokilaben Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Kokilaben Hospital reviews & complaints(165)

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Address: 4 bungalows andheri west

I had brought my father on 1 September at 3 am due to fall at home. They asked to get CT scan . Everything was fine till then. We were said patient would be admitted if there is anything bad in CT scan. Now after some while, assistant doctor of Dr Akshat came and examined my father. He said he is absolutely fine and you can take Him home and he needs rest. So we said fine we will take him home. Now after sometime this female doctor who has...

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Address: Rao Saheb Achutrao Patwardhan Marg, Four Bunglows Andheri Mumbai Suburban District Maharashtra India - 400053

Website: www.kokilabenhospital.com

Dear Hospital Management,

I am writing to express my profound disappointment and concern regarding the recent experience my family and I have had at your hospital. My name is Rostan Dsouza, and my father, Rocky Dsouza, is a patient under your care, with the ID KH[protected].

Following a surgery performed by Dr. Vinay S. Joshi, an orthopedic specialist, my father was transferred to the ICU ward. Despite Dr. Joshi's...

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My Name is Prathamesh Kadam.

I had a ligament surgery at Kokilaben Hospital in the month of Feb.

UHID - KH[protected]
Admission Date –[protected]
Discharge Date –[protected]
Diagnosis – Right Knee ACL Tear + MM Tear + LM Tear

At the time of admission I was told to pay 5% deposit of the total estimated bill which will be refunded once I am discharged from the hospital.br...

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To, Date:[protected]
C.E.O / Management
Kokilaben Dhirubhai Ambani Hospital Indore
BCM Estate, Nipania Indore 452010 M.P. India
Res Sir/ Madam,
SUBJECT : - Mismanagement in Medical Insurance T P A and lack of knowledge / Guideline.
Ref:- Shailendra Singh Thakur, 444, Shanti Nagar Damoh Naka Jabalpur M.P.
Patient ID :- KH[protected], DOA : 19-02-23
Patient ID :- KH[protected],...

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Patient Name- Mrs Sucheta Waman Thakur
Patient ID- KH[protected]
date of discharge- 19/11/2022
Final Bill No- IPBL/23049739
Amount due from hospital- R 19482/-

Tried to reach out to
1 Ms Shubhada Padwal[protected]
2 Mr Nachiket Pandit[protected]
No response from them on my mails ....

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We visited this hospital this year in January for an emergency.
my father Mr. Jaspal Singh Saluja need to undergo a surgery which was done successfully.

However, we require to pay 26000rs as a deposit amount for registration that was suppose to be credited back to us in 14 days of leaving the hospital.

It's been almost a year we are trying to reach out to the hospital staff and the doctor who did the...

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Address: Andheri West, Mumbai

I have had my surgery on 13th August 2021. I made an upfront payment of Rs. 2, 60, 000 prior to my admission even if I have had insurance.

On discharge, KDAH refunded 80% of the refund amount after 6 weeks of my rigorous follow-up; and the remaining 20% refund is still pending, even after 6 months....

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Address: Andheri mumbai

There is just two words to describe... Rude and horrible. In India I have seen that most of the doctors have Zero customer service skills. The don't bother explaining anything to patients or answer their queries. But this idiotic women has taken it to next level. Never in my life seen someone behaved so rudely. Anything I asked she insulted me and my 75 year old mother. I just don't know how to explain. I had first appointment with her for...

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Address: Mumbai City, Maharashtra

My 85 year old mother was waiting to get an MRI done. We were told it would be a 5mins wait. Suddenly Abhishek comes with a film star, who looks fit and fine just complained of arm pain. They immediately sent him in while they made an 85year patient in a wheelchair wait for another 15mins. I thought an hospital such as this would serve an elderly patient with a bit more concern and care. Besides we are also paying just like the VIP for the...

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I would like to have the contact number of dr dhaval darji from pediatric department contact number since he works and owns a rented hospital in jogehswari named anand hospital....

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On 25/05/2021 my mother got vaccinated at Kokilaben Hospital. At that time she forgot to take bill of vaccination. on the next day I called Kokilaben hospital and asked for the bill on my email. At that time they asked me to email me on [protected]@kokilabenhospitals.com. I did so, but got no response. once agained I called them. At that time they said that I have to collect the bill physically at vaccination billing counter. on dated 12/06/2021...

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Address: Western Heights. Andheri West. Mumbai

Hi,
This complaint is in regard to the refund wherein my wife (Mrs Sanhita Dutta) had got discharged on 31st March 2021 from Kokilaben hospital and the patient ID is - KH[protected].
As per the discharge summary the following was to be refunded -

5% Security Deposit refundable - Rs 12051/
Balance Refundable - Rs 24400.68/
Total Amount Refundable - Rs 36451.68/

On the discharge...

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My husband is admitted in your hospital since 10 days, no doubt he is getting best treatment but the cost of treatment is just too high. Now the bill is already crossed over 9 lakh that is just too much high for middle class & service people like us, you are giving relief to poor people but what about people like us i e. Middle class people who come here in emergency. I asked at so many place including administrative staff but disappointed...

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Address: Mumbai City, Maharashtra, 400054

My broter admitted in hosptal on given date 10/04/2018 for medical treatment and hospiotal make medical test on same day. And want to do operation on urgent basis of brain hemorrhage on urgent basis and given bill of 13 lakh. We could not offored this payment, and now are totching and creating problem to our ladies. Action will take against us and our family if not paid money. Will not leave our pateint....

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Address: Surat, Gujarat, 394210

Website: www.kokilabenhospital.com

I sent this following mail on 2 jan 2017 till date i have not received any feedback or reply from kdah.

Dear sir/madam,

With respect to the above subject this is to inform that my father was hospitalised from[protected] to[protected] in kokilaben hospital.

At the time of discharge the hospital had to pay rs.87498.43 as refund to me, out of which rs. 73891.43 has been given to me but the remaining...

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Address: 400053

Website: Consumer complaints.in

Dr Vatsal Kothari ...supposed to be the Critical Care specialist of Kokilaben Dhirubhai Ambani Hospital...is there to scare the life out of a patient...

A senior citizen admitted for dengue under the care of Dr Vatsal is getting treated by him with regular morning visits to check up on her progress/deterioration daily. While administering her medication during visits casually mentions the number of patients (6/7) that died...

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Address: Mumbai City, Maharashtra

One more death case in Kokilaben Dhirubhai Hospital attended by DR VATSAL KOTHARI. One of my frds aunty was suffering from H1N1 n was admitted in Kokilaben. From 1st day she was kept on ventilator for 8 days she was in critical zone then was moved to ICU. And we were informed that she is stable. Every alternatr day they told us she is stable and the next day that she has got some complication. This went in for 16 -17 days Finally family...

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Address: Mumbai City, Maharashtra

My brother, Shri t.shivshankar was to be discharged after hernia operation from 12th floor, bed no. 30 on 29th Octobenr, 2014. Dr. Had told the patient that he will be discharged on 29th October. 2014, at 1000 hrs. Patient was waiting patiently till afternoon for the sister concerned to inform him about his discharge. On enquiry after long wait sister on duty informs the patient irresponsibly, it is for the patient to know the procedure of...

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Address: Mumbai City, Maharashtra

Hi,

My mother has been undergoing chemotherapy in Kokilaben and Dr Sandeep Goyel is the one who is doing it. I write this to make others aware that this doctor has been negligent on all fronts :-

1.He is forgetful of the diagnosis he made/ drug combination that he prescribed.
2.He does not offer any inputs during emergencies & does not even care to listen to what the emergency is. During chemotherapy...

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Address: Mumbai Suburban, Maharashtra

I regret to mention that, I have been rubbed on the wrong side by Dr. Subhash Agal, Medial practicing Gastroenterologist, working at KDA ( Kokilaben Dhirubhai Ambani Hospital ) Andheri Seven Bunglow.

It so happened that due to acute abdominal pain, I got admitted to KDA, Hospital, after being discharged on dtd.30/08/2010, at around 12.30 am., after giving me pain killers, and subsiding the pain. After re occurrence of pain...

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