Kokilaben Dhirubhai Ambani Hospital — Late information leading to financial loss

I had taken an appointment for my uncle who doesn't stay in Mumbai and they had already booked flight tickets for their journey as per the appointment scheduled today. But we got a call from the hospital iyesterday evening nforming that the doctor is not available for the same and the appointment is cancelled. Our flight tickets were non refundable and we lost a big amount since we couldn't take the flight coz no appointment was available.
This is highly unprofessional behaviour.
Kindly reimburse the amount.
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    +91 22 3099 9999
    +91 22 3091 9191
    +91 22 3069 6969
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    Rao Saheb Achutrao Patwardhan Marg, Four Bunglows, Andheri, Maharashtra, India - 400053
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