Kokilaben Dhirubhai Ambani Hospital — unethical behaviour of customer care officer

Address:

Mumbai City, Maharashtra, 400061

Am a patient of dr. Rajesh mistry, as doctor was in ot and i waited for an hour or more but the customer care officer were so rude and unprofessional while inquiring about his availability. This organization is such a reputed one but such employees are spoiling the environment and name of organization.

The ladies out there named sneha vrunali and mittal were busy in their gossips and cell phone. They were least bothered about the patients waiting and were so rude in their reply. After sometime a senior lady named dr. Priyadarshani came and i asked her about the availability and complained about the ladies at desk but she also replied rudely "why can't you wait and if you can't then go somewhere else where you don't have to wait". I really felt insulted but they didn't bothered as they were also laughing at me.

I would really appreciate if disciplinary action is taken against them.