[Resolved]  Kolors — I am complaining about money and not giving proper response

Address:Nellore

I am a customer in kolors and I am taking treatment in kolors from 2019. In the joining I have taken 60 sittings and I am a student. After lockdown nobody informed about when kolors is open or already opened. And after lockdown I have exams and I written my exams. After my exams I went to kolors and they told me that your card vaamountlidity is completed so you need to pay 12, 000 then only your card validity will be improved. Why I need to pay the amount because nobody informed to me about validity then why I pay the . In the joining itself also they don't told me about validity. This is an serious issue.
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Aug 9, 2021
Complaint marked as Resolved 
Kolors customer support has been notified about the posted complaint.
Apr 25, 2021
Updated by VITS 18-420
I need upate very quickly
Complaint comments 

Comments

Hi VITS,

We are from the Customer Relations Department of Kolors Health Care and we received your feedback in regards to Kolors Health Care. At Kolors Health Care our Customer's satisfaction is o[censored]tmost importance to us. We appreciate if you can provide us your Invoice Number or contact number so that we can retrieve your customer details from our system in order to assist you better. Alternatively, you may also contact us at feedback.cc @ kolorshealthcare.info.

Thank You.
Problem not resolved but it marked as resolved, just waste

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