Kolors Complaints & Reviews

I truly appreciate the dedication of Kolors Healthcare towards ensuring their clients' satisfaction. However, I must express my disappointment with the delay I experienced in receiving confirmation for my appointment. While I understand that unforeseen circumstances may arise, clearer communication regarding potential delays would have been beneficial.

Despite the high demand and occasional crowding during peak hours, the ambiance at Kolors Healthcare remains inviting and friendly. Adding a few extra seats or optimizing the seating arrangement could enhance the comfort level for clients, ensuring a more pleasant experience overall.

Kolors
Posted: Mar 7, 2024
Weight loss 0% improvement - Request for Refund 50% only
Mark Complaint as Resolved Complaint comments 1 Comment
Kolors
Posted: Nov 24, 2023
Weight loss 0% improvement - Refund 50% only - 3rd Request- Auto resolved within 2mins
Mark Complaint as Resolved
Kolors
Posted: Nov 24, 2023
Weight loss 0% improvement - Refund 50% only - 2nd Complaint request
Mark Complaint as Resolved
Kolors
Posted: Nov 9, 2023
Weight loss 0% improvement - Refund 50% only
Change Resolution Statement Complaint comments 1 Comment

Dear Kolors Branch Manager's, Afrin, Jothi

I hope this email finds you well. I am writing to address my concerns regarding the weight loss program I enrolled in at the Tambaram branch of Kolors.

In October 2022, I joined Kolors with high hopes of achieving my weight loss goals. I initially paid 17, 500 INR for the program, but despite my best efforts and dedication, I did not see any significant results.

In response to my lack of progress, I was persuaded to upgrade to a 30, 000 INR plan, with the expectation that this would yield better results. However, I regret to say that even after opting for the more expensive plan, I have not witnessed any tangible improvements in my weight loss journey.

I have reached out to your branch multiple times, expressing my dissatisfaction and requesting a refund of the amount I have paid, but unfortunately, I have not received any response or assistance in this matter.

I kindly request your urgent attention to this issue and ask for the refund of the total amount I have invested in the program. It is disheartening to be in a situation where I have not experienced the promised results and have not received the support I expected from Kolors.

I hope for a swift resolution to this matter and request that you initiate the necessary steps to process my refund as soon as possible. I believe this is a fair and reasonable request given the circumstances.

Please confirm the receipt of this email and inform me of the next steps in the refund process. I look forward to your prompt action in this matter.

Thank you for your understanding and cooperation.

Note : We would like to request for a 50% refund only.

Branch : Tambaram

Sincerely,

Gomathi Saravanan

I hold the expertise of Kolors staff in high regard, but I encountered some confusion surrounding the sheduling of follow-up sessions, which unfortuately caused inconvenience for me. I believe clearer instructions or reminders regarding appointment would be better

I took hydration and face peel package from kolours, pune. The after service is horrible. they team doctor and helper is not at all adjusting as per customer timings. they will give you their time and if you are not available you will miss your appointment. it was waste of money. the counsellor, doctors all are fake. They told me that my last sitting will be of hydration after the peel but when i did not get any call from last 15 to 20 days i called to check they gave me hydration appointment and when i asked for last hydration appointment they said that its done, as their staff was not available for peel so they did hydration. Literally fake people especially the counsellor. The staff will be very polite but once you buy their services the staff becomes arrogant.

Sir I am anjibabu, West Godavari, penugonda...i recently joined weight loss treatment in Rajahmundry branch, my reference is rupa and she fix total amount of treatment into Bajaj finance...but I am not satisfied this treatment and also am not comfortable with travelling weekly twice...so many times I told with rupa...and she says your request is accepted and it will calcel soon..finally I requested to cancel my emi option...

After trying several times to reach out to the right person, I have decided to pen down my horrible experience o[censored]ncertified doctors, useless faculty team, and unprofessional money making system.

The faculty team and the doctors have charged me up to 2lakhs for a cosmelan treatment which is avaible for 50k at other facilities. I have not got any invoice with the treatment details for such a big amount and the treatment did no do good to my skin. They did not mention that it is a cosmelan treatment and gave false information saying it is kolors special skin treatment. The doctor and the Po
do not respond to my messages or calls and whenever I call, they just ask me to send the latest picture of me and that's about it. There is no further details to on the skin treatment. When they wanted money, they promised me 500 percent result and now when there is no result, they r denying my calls n service. The worst experience ever at kolors BTM.

Without doing a skin test or analysis of my skin they have treated me with cosmelan n now I have burning skin all the time.

Please refund my money as it is horrible service and no good to my skin.

The people at kolors lack integrity, customer service and false promises.

I wrote the above details as an email to Kolors and another useless POC was tagged to assist with my complaint. She was even worst. She was so unprofessional that she took 2 months from the complaint time to even properly conclude to a solution. I have exported the what's app conversation if you need it.

All kolors employees are unprofessional and they cheat people to make a living. Shame on such a fraud institute where customers are misguided, cheated and tricked.

This has go on social media so that customers don't get misguided.

Calling Me continuously for Appointment and Misbehaveing Executive BHARTHI, for asking That She denied My call Put into Blocklist

I had an appointment on 7th Jan 2024 and my residence is almost 30 klms away from the nearest Kolors clinic ( Kalyan Nagar). After travelling for almost 18 klms, I get to know that the person I was in touch with, Ms Pooja has left the job and that the doctor treating me is on leave. Is this some kind of a joke?
Only when collecting money staff is very proactive, after that we need to beg for details.
I feel this is a huge waste of my time in a Sunday. Hopeless and non accepted.

Hi Kolors,

My name is Kalai.arasan. I have joined Kolors 3 months ago to reduce my weight 12 KG. The Kolors location is in Kalyan Nagar, Bangalore. I have paid 42000 for treatment.

I was assigned to the employee Venkatesh. Till now I am in same weight. Only 5 massage completed.

As they want to be free sleeping in the room. They don't do massage on time. I was in regular appointment on Monday and Friday 10AM.

Venkatesh told this week he they only will message when to come. This was not before. I am not happy with his service.

Can you please refund me if you are not providing service. Why your employee is like this. I paid money, then why I should wait.

Please take necessary action before I go legally. Waiting for your response and call me.

Thank you
Kalai.arasan

Dear sir/mam
I'm Mohammed imran bangalori Actually I taken hair loss treatment PRP
In Hubli branch.i given 45000 only 3 session has done. Then after service was very bad, they never ask me or return call me to come and take your treatment, hence I never go there branch because of very cheap service.
So please solve this problem

I was referred by kolors to take the Prp treatment, I have taken 2 sessions post that I started observing changes in my blood. It started becoming thick so I stopped immediately as it was affecting my health. But kolors did not give me any refund I paid 30k.

I joined Kolors Bangalore Branch on July, 2023 and opted for weight loss program. As part of the program they charged me Rs. 50000 which was converted to EMI for 8 months with EzF Finance A/c.

I am not quite satisfied with the Kolors service and would like to discontinue from the remaining session. They always tell me I cannot take the session since the weight gained. I spoiled my health I order to maintain the weight.

They told I can eat thing but I shouldn't gain weight, I am not sure how that's possible. They even asked me to join gym to see more results. If I need to go to gym to reduce weight then what is the use of going to Kolors.

Discussed with Kolors and asked to cancel the EMI since I am not going to continue with the session. But they denied it. I am totally disappointed. I just want them to cancel my EMI.

Please help me to resolve this issue

Dear Kolors Owners and Branch Managers,

I am writing to follow up on my previous communication regarding a 50% refund request, as I have yet to receive a satisfactory resolution. My initial email was submitted on 4th Nov, and unfortunately, no solution has been provided thus far.

It has come to my attention that several other customers may be facing a similar issue, which raises concerns about the overall customer satisfaction and refund process. As a loyal customer, I believe in the integrity of your services, and I am hopeful that this matter can be resolved promptly.

I understand that resolving such issues may take time, and I have been patient in awaiting a response. However, I would like to kindly request an update or a resolution to my refund request by 28th Nov. Should there be any delays or challenges in addressing this matter, I may have no choice but to explore alternative avenues to seek information and assistance.

To avoid any inconvenience, I am considering registering a Right to Information (RTI) request. This would encompass information related to Kolors' customer success, rating, refund policy, customer feedback, and consumer refund terms. I hope it does not come to this, and we can find a satisfactory resolution before that.

I value the relationship I have with Kolors and believe that open communication can lead to a positive outcome. Your prompt attention to this matter is highly appreciated.

Email follow up screenshot is attached
Thank you for your understanding and cooperation.

Sincerely,

Regards

Gomathi Saravanan

Hi Team,

Today i have been enrolled for 10 kg weight loss treatment on kolors health care tirupati branch.After taking the plan, they are compelling to take another Gel therapy for skin tightening which i don't want.Please suggest them to stop compelling me or refund my amount.please take the necessary action ASAP.

Thanks & regards,
Prakash. E J

Dear Kolors Branch Manager's, Afrin, Jothi

I hope this email finds you well. I am writing to address my concerns regarding the weight loss program I enrolled in at the Tambaram branch of Kolors.

In October 2022, I joined Kolors with high hopes of achieving my weight loss goals. I initially paid 17, 500 INR for the program, but despite my best efforts and dedication, I did not see any significant results.

In response to my lack of progress, I was persuaded to upgrade to a 30, 000 INR plan, with the expectation that this would yield better results. However, I regret to say that even after opting for the more expensive plan, I have not witnessed any tangible improvements in my weight loss journey.

I have reached out to your branch multiple times, expressing my dissatisfaction and requesting a refund of the amount I have paid, but unfortunately, I have not received any response or assistance in this matter.

I kindly request your urgent attention to this issue and ask for the refund of the total amount I have invested in the program. It is disheartening to be in a situation where I have not experienced the promised results and have not received the support I expected from Kolors.

I hope for a swift resolution to this matter and request that you initiate the necessary steps to process my refund as soon as possible. I believe this is a fair and reasonable request given the circumstances.

Please confirm the receipt of this email and inform me of the next steps in the refund process. I look forward to your prompt action in this matter.

Thank you for your understanding and cooperation.

Note : We would like to request for a 50% refund only.

Branch : Tambaram

Sincerely,
Saravanan

I have been under recurring treatment for my pigmentation and pimple issues in Perambur Kolors. I predominantly visit once in two weeks and taking treatments regularly as advised by Doctor.

On 22nd October, I visited for further treatment which is part o[censored]sual process. This time they have applied stronger peel which destroyed my face completely.. It created loads of wounds on my face overall. I cannot even step out for what they have done.

This was done by Monisha (+[protected] and Nishanthini (+[protected]. As soon as they appied, I felt the irritation and I immediately informed them about the irritation but they simply said it is stronger peel and thats how it will feel like..

By the time I reach back home, my face was swollen completely and I called them immediately. Post which they advised to rinse off my face with soap and then apply FUCIBET cream for every 2 hours. I followed the same but after doing it contiuously, my face gone terrible. Please refer attached pic for your reference.

I am unable to tolerate this pain, this is affecting me mentally to the core.. Kindly take appropriate action on them, so that they never take customers money and health for granted.. They dont deserve to be in the job and they should be fired immediately. I had never seen such brutal treatments in my life, they are just playing with people's money and emotion..

If you have any queries, please feel free to reach out to me @+[protected].

Regards,
Yugandhar G D

Kolors adyar, I need refund, that consultantion time employee not explaining refund policy, now there telling refund is not possible, this is fraud company and fraud employees, my 32000 money lost, there cheated on me. Fake treatment, #fakekolors

I want to cancel my Emi, that's fraud company i didn't start my treatment yet but now they told cancellation is not possible, 32000 they take EMI from #fibe company, I just want to cancel my treatment and emi, after I go to cancel my treatment there rudely behaving, I called there website number she is shouting, kindly do the needful, I want my money back#fakekolors
Recently I took consultation for weight loss treatment, the lady who consulted us was very fat and dark, she doesn't even know how to communicate in English and no proper knowledge about the fat metabolism being a weight loss Consultant, Now I just ask her name she is shouting, this is her number +[protected]