HealthKart Complaints & Reviews

Forwarded message[protected]

Date: Tue, Nov 18, 2025, 4:01 p.m.
Subject: Inspite of our repeated polite requests for it, we have not been provided our legally entitled payment receipt by your designated representative Sunil of HealthKart, Ambala City, for our cash payment.
To: Healthkart
Cc:, "indiaportal", "forbes india", "grievance it", "editor indiatimes"

To
Ceo and President...

To
Ceo and President
Healthkart
And
To Whomsoever It May Concern

Inspite of our repeated polite requests for it, we have not been provided our legally entitled payment receipt by your designated representative Sunil of HealthKart, Ambala City, for our cash payment.

Inspite of our repeated polite requests to him to Cease and Desist from doing so, Sunil was Repeatedly Interrupting,...

I would like to file a complaint against Trya Hair Clinic (Wakad branch) regarding false promises and extremely poor service.

I was convinced by their sales representative, Mr. Prathmesh, to purchase an annual hair care kit subscription with the assurance o[censored]nlimited doctor consultations and a reverse product pick-up within 3 months of sale.

Despite multiple follow-ups and raising several support tickets:br...

Hi, I purchased isopure pure vanilla protein powder recently from Healthkart and i received worst quality powder with lots of black particles and stinky smell. When approached their customer care, no response? Re: Re:Order ID: HKD[protected] Quality issues

I am writing to bring to your attention an issue regarding the delivery date of my recent order with Order ID HKM[protected], placed on 2nd October 2024.

The expected delivery date provided by your platform is clearly stated as 6th October 2024. However, upon checking the tracking details with the delivery partner, it is showing a different expected delivery date, 12th October 2024. This inconsistency has left me uncertain about when my package will actually arrive, and it is causing some confusion.

Could you kindly look into this discrepancy and confirm the accurate delivery date for my order? I would appreciate a prompt resolution to avoid further delays.

Hello,
I ordered creatine from healthkart but later I cancelled the order before shipping but unfortunately it didn't get cancelled so now can you please cancelled that order it's a request.
Thank you for hearing me

They are not refunding the amount its been 20 days

I had ordered whey protein in healthkart and it must be delivered on or before[protected].
But today is[protected], dint receive the order till now. The customer care of Healthkart are not mentioning the exact delivery date. And are not even cancelling the order and returning the amount. Now they are telling it will take 2 days to cancel and 7- 10 days to refund the amount.
Need to take strict action against Healthkart...

Hi Team

I want to initiate a return for the ON protein that i purchased recently with order id
HKA[protected]

The authencity label was already removed and scratched and also it does not seem like original packaging as I have purchased multiple times before...this one for sure does not look authentic

I am unsure about the authenciry of the product and my confidence in healthkart has taken a hit.

I reached out to the Healthkart team, they said they cant change after 48 hours, but this is Fake product and I opened it after two days and straight away reached out to them with the Product still sealed

I verified the same with ON Team and they mentioned the same the PRODUCT is FAKE, and they are also inline that product should be refunded

100 percent genuinity is claimed but selling Fake products is a fraud and putting health at Risk and Liable for legal Action

Please find interaction with ON Team Below

Glanbia India
4:38 PM (30 minutes ago)
to me

Dear Vaibhav,
​
The product is not authentic due to following reasons :

1. Product batch code does not matching with standard batch code list.
2.The 6 digit TRUSEAL code doesn't match our records.
3. The import sticker artwork is missing.

Please connect with the seller, you can use this communication for reference.

Regards,
Glanbia India Customer Care
Optimum Nutrition/BSN/Isopure

You claim 100 percent authencity but are putting health at risk

Please initiate a return and refund for my product

[protected]@gmail.com

I placed an order on Healthkart which was supposed to be delivered on 16th Nov. But the product is not getting delivered, it is stuck somewhere in Bangalore facility for more tha 7 days now. Further, Healthkart is not canceling the order as well because it is already shipped. Due to this delay in delivery, I'm no longer interested in the product. I need my refund as soon as possible, please help me cancel the order.

Order ID: HKI[protected]

Hi i have paid for whey protein of MB and Amino energy of optimum nutrition through (muscleblaze and payment landing page was healthkart), after i completed the payment the page immediately got hang and then didn't recovered/crashed. I can see any vonfirmation of my product nor i can see it in their website for tracking purpose. Beloe is my transaction id.
For protein purchase - X33J1RJ894Q
For amino - D3RV3DVQ2XP

Both done through cred upi on 10th nov 2023

I placed a Healthkart order HKD[protected] worth INR 6542.0 on 31/10/2023. The expected date of delivery of this order shipped via Delhivery (AWB:[protected] was 4/11/2023. The order was not delivered to me. The delivery date keeps getting pushed forward everytime it lapses and the order has not been delivered.

When I requested a cancellation and rightful refund of my prepaid amount back to the original payment source...

Today (24/10/2023) by 03:30 PM, I paid an amount of 949/- via Google pay to purchase Creatine Monohydrate from the official site of muscleblaze. Unfortunately money was deducted immediately and no confirmation message has been sent by then till now. When I open the app/browser website, when I check "my orders", it says there's no order. I need a confirmation on whether I'll receive the product or get a refund. I have already sent an email about the respective issue on [protected]@Muscleblaze.com.
My muscleblaze account's Gmail is : [protected]@gmail.com.
I've already forwarded further information via mail.

I order some products from healthkart of 4073.00 money got debited from my account through internet banking but order not placed and the products are still in my cart.

I want the refund ASAP or the product that I was ordering in the same amount.

Resolve my issue asap or give me call back on no. [protected]

Need the resolution asap

Each and everytime facing payment related issues.

I have a bought 2 XTEND PRODUCTS through Healthkart website on 11/08/23. As soon as I have recieved the package it' was slightly opend and i have informed to Delivery boy as well about open package he said you might be happened in shipment if any query you need to call customer care for support. As i have called HK customer support to complaint about received damaged and opend pack with dirty packing and asking for return or replacement they have asked me to send the pictures on support email. After sharing they have replied after 2 days stating that they cannot replace or return or refund bcoz it's opend package. I really don't understand thier sense o[censored]nderstanding the issue and not giving proper response i wanted to return as per policy i have not even open the box since it's already opend so I have raised the complaint but to much disappointed by the service after sale. they are making me ### not replying back when am calling disconnecting the call . they are simply ignoring me so i have to stop from returning, this app is mess. I really want to take this issue seriously and resolve it as early as possible. my order number is Order ID: HKM[protected] . Venkatesh shinde
[protected]@gmail.com.
if this issue is not resolved i will file a F.I.R at police station

Order ID: HKA[protected]

Were is my order

I have received a damaged product which has cut in the middle of the packet, post receiving that product, I Instantly lodged a complaint on by calling on their customer care number, its been more that 5 days, they have not responded properly.

They have put the shaker (which was free) and the bag of the whey proteins in the same container, hence it might have get damaged during shipment, but the customer care people are continuously...

I ordered two items from HealthKart
(1) Swisse Ultiboost Odourless High Strength Wild Fish Oil
(2) TrueBasics Multivitamin

Only item (1) had been delivered. The status on the order history page of their website says both the items were delivered on the same day (22-Jun-2023).

I raised a complaint to their customer care on 24-Jun-2023 via email ([protected]@healthkart.com). Even after many to and fro emails, I'm not getting any assurance of refund/delivery of the missing item. They repeated reply to my emails saying - as per their records, the items were delivered. However, they're not providing me with the proof of delivery, in that case.

(Attached screenshot of the order page and photo of the invoice for the delivered item)

I had ordered a muscle blaze biozyme performance refill pack (1kg) and Muscle blaze high protein muesli.
I ordered it on 31st may, First it took them 16 days on total to make it delivered. And secondly the product did not rech me at all neither i got a call from the shipping team, this is such a drastically experience from health kart.
I'm very much disappointed by this at this rate they will loose customers.
I need a refund or replacement or my order which has be delivered by them.

The total amount was rs 2731/-

I have a bought products and i wanted to return as per policy i have not even open the box but its been 5 days they are making me ### not replying back when am calling disconnecting the call . they are simply ignoring me so i have to stop from returning, this app is mess. my order number is HKA[protected]akshay.[protected]@gmail.com
if this issue is not resolved i will file a F.I.R at police station