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HealthKart Complaints & Reviews

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Last updated Mar 17, 2023
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HealthKart reviews & complaints(414)

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MUSCLEBLAZE CREATINE Damage product received from healthkart 1month ago. When i requests healthkart my product is Damage, you return my product and refund my money as soon as possible. Then 15 February, 2023 i return my product..but still no update from healthkart. So i complaint against Healthkart and refund my money.
+1 photos
HealthKart customer support has been notified about the posted complaint.
Dear Supayan,

We regret the inconvenience caused.

We would request you to share your registered contact no. / email id along with the relevant order id, for us to check the status of your complaint.

Yours sincerely,
Team Healthkart.
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    I ordered a product on 12/03/2023 and initially delivery date was showing 13/03/2023 but lated it showed that shipment is delayed but on 14/03/2023 it is showing delivered but I was never delivered the product and any delivery person didn’t even call once. Frustrated with their negligence and service.
    HealthKart customer support has been notified about the posted complaint.
    Dear Sadab,

    We regret for the inconvinience.

    We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id and registered contact no., for the team to look into the matter.

    Request your cooperation in the interim.

    Yours sincerely,
    Team Healthkart.
    Dear Sadab,

    We regret the inconvenience caused.

    We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id and registered contact no. / Email id, for the team to look into the matter.

    Request your cooperation in the interim.

    Yours sincerely,
    Team Healthkart.
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      I paid via my credit card and it said FRs. 1981 BrightlifecarePvtLtd at[protected]. But healtkart didnt send me any confirmation of my purchase and its showing no purchase made on[protected] even after my money getting deducted.Please help me getting my refund.
      Email - [protected]@yahoo.com

      Pujan Patel
      HealthKart customer support has been notified about the posted complaint.
      Dear Pujan,

      We regret the inconvenience caused.

      We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id and registered contact no. / Email id, for the team to look into the matter.

      Request your cooperation in the interim.

      Yours sincerely,
      Team Healthkart.
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        Dear HealthKart Customer Service Team,

        I am writing to express my extreme dissatisfaction and anger over the recent order I placed with your company. Despite receiving confirmation that my order was delivered to my address on [8th march 2023], I have not received the package.

        I have double-checked my address and have spoken with my neighbors, building security, and anyone else who might have taken the delivery...
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        My order is not yet delivered but it is showing delivered date in the system its date is today 28 jan 2023 its timing is 10.06 pm and my product is missing is this kind of service you provide to the customer to making fool of them resolve the problem fast in any cost.
        HealthKart customer support has been notified about the posted complaint.
        Dear User,

        We regret the inconvenience caused.

        We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter.

        Yours sincerely,
        Team Healthkart.
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          Address:The Presidency Tower, Tower-B, 2nd Floor, 46/4, Mehrauli Rd opp. government girls college, Anamika Enclave, Sector 14, Gurugram, Haryana

          Two years old Balm delivered .ordered forn 15 grammes, delivered 12 grammes.

          Healthkart is refusing to take back and refund amount.Photo of product sent.No response.Chat response is hopeless and asking too many details when buyer chatting from Healthkart app after logging IN.
          +3 photos
          HealthKart customer support has been notified about the posted complaint.
          Dear Deepak,

          We regret the inconvenience caused.

          Our records indicate that the team has replied to your email and we would request you to please refer to the same for further updates.

          Yours sincerely,
          Team Healthkart
          Issue not resolved.on line chat from heakthkart not working.
          deepaksb's [Complaint's author] reply, Jan 20, 2023
          Stale and under weight product in original packing picked up two days back. NO REPLY FROM HEALTHKART
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Fake protein delivered - No Unique code

            Address:The Presidency Tower, Tower-B, 2nd Floor, 46/4, Mehrauli Rd opp. government girls college, Anamika Enclave, Sector 14, Gurugram, Haryana
            Website:www.healthkart.com

            Hi Team,

            I had ordered MuscleBlaze Whey Gold with Digezyme (4 KG)along with some product (order Id: HKD[protected], It got delivered yesterday.

            As per what I have received it's fake as there is no unique code, no Bottom MB Logo and other things mentioned as part of authenticity check in the mentioned in the product. Also the price mark and date of expiration was cleared from the product.

            The...
            +2 photos
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            I ordered one bag from HK, as mentioned in the description of the product there is a bottle free with the bag. The bag is delivered but not the bottle. Kindly resolve this

            I wrote more than 50 emails for this no response from your team is even more concerning.

            #HKD[protected]
            HealthKart customer support has been notified about the posted complaint.
            Dear User,

            We regret the inconvenience caused.

            We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id and product and carton box images from all sides(top, bottom, front & back), for the team to look into the matter.

            Yours sincerely,
            Team Healthkart.
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              I ordered one bag from HK, as mentioned in the description of the product there is a bottle free with the bag. The bag is delivered but not the bottle. Kindly resolve this

              I wrote more than 200 emails for this no response from your team is even more concerning.

              Order is
              #HKD[protected]
              HealthKart customer support has been notified about the posted complaint.
              Dear User,

              We regret the inconvenience caused.

              We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter.

              Yours sincerely,
              Team Healthkart
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                I want to cancel my order as i am getting a better deal .
                oder
                HKD[protected]
                HealthKart customer support has been notified about the posted complaint.
                Dear Sushmir,

                We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter.

                Yours sincerely,
                Team Healthkart
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                  Hey I have ordered the Muscle-blaze creatine, the money got deducted from my account but the order has not been placed. I need my refund or my order delivered.
                  My transaction id :[protected]
                  HealthKart customer support has been notified about the posted complaint.
                  Dear Neelansh,

                  We regret the inconvenience.

                  We would request you to share an elaborated concern at [protected]@healthkart.com along with the registered contact number, for the team to look into the matter.

                  Yours sincerely,
                  Team Healthkart.
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                    On yesterday 3 Dec At-12:46 Am i place an order muscle blaze biozyme whey protein 1 kg Amount-₹2837 through upi phonepe payment was successfully done money was deducted but order not placed i want my refund i take strict action regarding that
                    Below screenshot check on your system i want my money back
                    contact-[protected]
                    +2 photos
                    HealthKart customer support has been notified about the posted complaint.
                    Dear Vishesh,

                    We regret the inconvenience.

                    We would request you to share an elaborated concern at [protected]@healthkart.com along with an transaction screenshot for the team to look into the matter.

                    Yours sincerely
                    Team Healthkart.
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                      On yesterday 3 Dec At-12:46 Am i place an order muscle blaze biozyme whey protein 1 kg Amount-₹2837 through upi phonepe payment was successfully done money was deducted but order not placed i want my refund i take strict action regarding that
                      Below screenshot check on your system i want my money back
                      +2 photos
                      HealthKart customer support has been notified about the posted complaint.
                      Dear Vishesh,

                      We regret the inconvenience.

                      We would request you to share an elaborated concern at [protected]@healthkart.com along with an transaction screenshot for the team to look into the matter.

                      Yours sincerely
                      Team Healthkart.
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                        Address:Murlipura

                        I had ordered muscle blaze whey protein 4.4lbs but received Used, old and unsealed Combat Protein 4.4 lbs in a bad packaging (which cannot be used for 4.4 bs products). I approached customer care a number of times. However, customer care representatives tell me that on holding inquiries with the vendor, courier service and referring to "packaging video" and "weight of courier", my claim does not qualify for refund or replacement. However, none of the material relied upon for rejecting my request is being shared with me as "company policy". I have already submitted all photos and videos but my grievance is not being addressed at all.

                        The company does not understand the simple fact that the box I received cannot in any scenario be used for 4.4 lbs. The company representatives have been unable to answer this too but still are denying my claim for refund or replacement please give my money back
                        HealthKart customer support has been notified about the posted complaint.
                        Dear Shubham,

                        We regret the inconvenience.

                        We would request you to please share your email id or registered contact number along with the order ID(starts with HK) for the team to assist you better.

                        Yours sincerely,
                        Team Healthkart
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                          Fake product sold by healthkart.

                          I received a fake product today. Had ordered a C4 Pre-Workout supplement, and when I scratched the verification label, there was no 13-digit code or QR present.

                          The seal seemed tampered as well, however, the packaging was perfect.

                          I am now questioning all orders placed from healthkart as I was trusting them blindly for authenticity.

                          Order Id HKI[protected]

                          Wonder, how can such a breach happen in the supply chain without inside people involved. Its health risk.
                          +3 photos
                          HealthKart customer support has been notified about the posted complaint.
                          Dear Anuj,

                          We regret for the inconvinience, we wish to inform you that we have highlighted the matter to the concerned team and vendor to look into the issue for your Order #HKI[protected], shall get back to you as soon as we hear back from them.

                          We request your cooperation in the interim.

                          Yours Sincerely
                          Customer Service
                          Team Healthkart
                          Dear Anuj,

                          We regret the inconvenience.

                          We would like to inform you that we have escalated the same query to the relevant team and will revert as soon as we get a response from the concerned team.

                          Your sincerely,
                          Team Healthkart.
                          Dear Anuj,

                          Our records indicate that our relevant team has arranged the reverse pickup of the product Cellucor C4 Explosive Preworkout, 0.85 lb Fruit Punch and our courier person shall arrange to collect the consignment from your doorstep within 3 -5 business days and the same has been notified to you via email as well.

                          Your sincerely,
                          Team Healthkart.
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                            Address:Jaipur

                            They don't respond! Don't register Compliant (just a feedback with no ticket or complaint number). Order id: HKA[protected] Returned the product on September 24th for replacement with different flavour, it's 16th November today. No response from any team, keep me on hold for 40 mins & more when I call as they have to talk to some back team. ON e-mail they have always the same reply for past more than 1 month, in quality inspection will get back to you in 48 hrs. Somebody please Help!
                            HealthKart customer support has been notified about the posted complaint.
                            Dear Abhir,

                            We regret the inconvenience.

                            We would request you to please share your registered email id and contact number at [protected]@healthkart.com for the team to check and assist you better.

                            Your sincerely,
                            Team Healthkart.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I ordered fish oil from healthkart for ₹399. I paid using upi. Money was debited from my account but order was not confirmed. I want my money refunded or issue resolved as soon as possible.
                              +2 photos
                              Nov 5, 2022
                              Complaint marked as Resolved 
                              Solved
                              HealthKart customer support has been notified about the posted complaint.
                              Dear User,

                              We regret the inconvenience,

                              We would request you to share an elaborated concern at [protected]@healthkart.com along with the registered contact number and payment screenshot, for the team to look into the matter.

                              Yours sincerely,
                              Team Healthkart.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Cancelling of order

                                Hi, I wanna cancel my healthkart order which I was ordered mistakenly.can you please cancel my order.
                                Order ID.HKM[protected]...
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Damaged product received

                                Hello,

                                I have received damaged product on 22.10.2022 and as soon as I received the product I mailed to the healthkart team with my order details and images and asked them to raise a return request, It’s been more than 8 days no one has raised the return request and helping me to get my issue resolved. I have mailed multiple time but only getting computer generated mail as a response, This is very frustrating as Spending...
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                                Address:Ramya Gents PG NO.145 2nd street,, Kumaran Kudil Annex C, Thoraipakkam, Chennai,600097

                                I am not recieving my package from last 4 days .The boy from xpressbees is not calling me
                                and when i called him he is not picking up my phone.plzz resolve this issue as soon as possible.
                                HealthKart customer support has been notified about the posted complaint.
                                Dear Ritik,

                                We regret the inconvenience caused.

                                We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter.

                                Yours sincerely,
                                Team Healthkart.
                                Dear Ritik,

                                We regret the inconvenience caused.

                                We would request you to share an elaborated concern at [protected]@healthkart.com along with an Order Id, for the team to look into the matter.

                                Yours sincerely,
                                Team Healthkart.
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