Kolors Complaints & Reviews

Kolors refund request of rs 25500 swiped at kolors health care towards non-recipient of service from kolors health care

This is in regards to transaction of rs 25500 in Kolors. I have visited kolors kharkana branch on 27th november 2022 and consulted about a slimming treatment. Post which i have clearly told kolors team that i can only proceed after the health check from my family doctor but they manipulated and made me to swipe amount of rs 25500 from my credit card as after 2 sessions i got itching and allergy they were using same towels and approached to manager satish sir kolors kharkana branch but no respond to calls & messages plse solve my problem and refund my amount and they asked me to write and give we will process ur refund after 15 days but totally 1 month completed plse resolve my refund problem.

Myself Shanti and on 11th of September, 2022, I had visited the Kolors Adyar branch for an enquiry of a Laser Hair Removal. The executive who attended me very well influenced me and manipulated me to make a purchase of Weight loss and Laser Treatment by mentioning a one time offer etc. Even i got fooled by the Kolors executive and after all the manipulation, the team succeeded to get the payment of Rs.80500 from me, by offering me mny add on services and by telling me that I will get 100 % Result in the desired time frame.

After making the payment and when i was taken to the first service of Weight Loss service, from the first session onwards, the service person (person who was giving treatment) started manipulating and influencing to choose for a upgrading the package by making additional payment for desired results and they started making me believe that, the package that i have opted for, was not going to help me in any weight loss and therefore I needed to take another treatment. I took around 4 sittings in this category and every time i am entering the treatment room, they started manipulating me and force me to upgrade my treatment package. After getting 2 or 3 sessions I noticed that the place is maintained in a very unhygienic way and the towels and bedsheets were being used again and again on different customers without being cleaned or washed. Even the use and throw sheets were being used several times. I also started facing several issues with my body after going through the machines which were used very harshly on the stomach area and the sauna heat blanket with high temperature and i started getting skin burns. Even though this was informed to the available professionals but it was not considered.

Further, the 2nd service opted by me was Laser Hair Removal along with the weight loss package. During my enquiry time, i had clearly asked the executive about the side effects of the treatment and also checked whether the Laser Treatment would make any damage to the tattoos on my skin. But in a hurry to make me do the payment and for getting the business upfront, the executive had given me assurance that, no damage will happen to any part of my skin and the Laser that Kolors offers is completely safe. But during my first session itself, the Laser machine was giving me severe shocks and burns on my tattoo part of the skin. And also given me dark patches on my skin, making my skin look more ugly.

I had to consulted a dermatologist and a concerned doctor for my skin issues and the doctor has adviced me to stop all the harsh treatments on my body inorder to get well. Therefore since after my bad experience, i have not visited the branch for further treatment.

Here what i am trying to inform you is, i was never informed or intimated by your executive about the non refundable policy, as the person just wanted to get the money from me and now i understand that every one in the branch are totally money minded people. If i was aware of the non refundable policy, i would never make the bulk upfront payment of a Rs.80000 for any such service, without even having a trial of the service.

So what i am trying to say is, i have been fooled by a bunch of money minded people and now I want the full refund of my money, as there was not even 1% satisfaction from the service taken by me in the session. I have attended only 1 session and i had the worst experience, and i will never be able to believe or trust a brand named Kolors in my future Life.

I am making a humble request to the team for the full refund of my money although I should have asked for additional compensation for spoiling my skin. The money i paid was not a small amount and it was my life time savings deposited in my bank. But i am left with no Money now as i was manipulated by the staff and getting influenced, i thought I can spend the money for a good service. But as per the experience i received in the initial session itself, i would never recommend anyone about Kolors.

My request is to make a refund of the complete amount paid by me for the service and resolve my complaint at the earliest.
Consider this as a grievance. I would not like to receive any kind of calls from the Kolors executives for anymore talks. I want the action to be taken and initiated at the earliest.

I paid 82000 to kolors with EMI option and Kolors hiden many things they didnt inform a out treatment to me and hided terms and condition to me forced me to pay amount later came to know the treatment is given by housekeeping servent not by doctor and kolors given over current to my legs and didn't closed the door i shouted for help no one came and open the door my leg nerves affected i asked for refund the manager in anna nager branch anitha is shouting like a fish market ladey . Dont go to kolors they are fraud money minded person . Criminal gangs goverments officers should take action on this fraud company .

I had joined kolors for slimming treatment on august 2021. But due to some reasons i was unable to continue my treatment and so i asked them about the validity and they told nothing about the validity. I am not blaming anyone here but i want to continue my treatment at kolors for which i cant pay extra amount to increase my validity. I paid I lakh rupees on a single payment again now i cant pay extra amount to increase my validity. All i was asking is extend my validity from now so that i can complete my treatment. Please try to understand my problem.

Careless treatment, to compensate that they r giving hair care treatment, denuding the offer they gave 5 sessions of massaging . I have paid 150000 rupees for slimming n weight loss .
Kolors people are not customer friendly, I lost my trust n integrity. Hence I request for refund . Attached is the sample proof for the hurt I got because of their poor service . Even though I raised this issue, it was given least importance. If my complaint not addressed properly, I m ready for legal actions .

I have all the evidence to prove the inefficiency of the staffs and the administration negligence, I was terribly wounded and got scar in my body . I can provide you with all the proof I have with me. Hence the offers given for continuation of the treatment is not pleasing and I lost hope and integrity. Kindly refund the amount .

All are irresponsible and money minded people. Nobody is literate and experienced one there.. Simply hired and kept just to show off they have all kind of services. Fit for nothing. They talk very smoothly till they make the minds of customer.. After that they are not seen and very selfish. Most of the time they simply postpone our sessions. And no benefit i got from the service. All false promises. They have hired a non professionals for the LHR. who doesnt even know how to start the process.

I would like to inform you that I want to take cosmetic treatments by kolors health care center indore and I met to ur kolors team which are working there . They were suggested about process and I agree with that time .becosue that time I have no money issues and they gives me suggestions about bajaz fiance personal loan amount. and told me that I can pey All amount during 9th month ..but after some days I have to leave my job before first emi and I told kolors team to cancellation my services but they didn't respond me even not recieved my call or messages its about 15 to 20 days till now
Even I didn't get any cosmetic session by them
: I send mail on [protected]@kolorshealthcare.info
But nobody response me
: I spoken everything about it to ms.bhumika madem (indore)again and again but she not responding to me

This is to inform that I have joined Kolors madipakkam I have taken two advance treatments coolcryo & Cryomatic. But its was not working out in reducing my weight. After that my weight has been increased.

Since the weight has been increased there should be a specialist what went wrong or which treatment is suitable for me. But till now no one has looked into it.

I feel bad weather the Branch head is monitoring it or not. And other problem is man power frequently changing.

Bringing to your notice and waiting for your suitable solution.

My sister took a laser hair treatment in kolors Davangere, the staff never said anything about the amount is not refundable. Even though we asked her if we want to stop the treatment what to do, she said you can stop when ever you want. We went to kolors asked about refund she said we won't give refund you can complain anywhere you want and we decided she made us fool and made money fraud. We paid a bill of 1.5lakh and we took 2 sessions treatment, for one sessions it cost 10k but she took 15k even we showed the website details, she saying with confidence that you can go to anyone we won't refund your money.

Here I am requesting for help from anyone. Please 🙏 help

I'm Nandhakumar, I have visited Kolors Health Care Coimbatore branch on 2nd July 2022 and consulted about a Dandruff treatment. They given a treatment for HFT but i couldnt see a improved and one lady give a suggestion to changes a treatment PRP to another account details, but i told with her already i paid the HFT treatment that amount what should be happened she told me dont worry we cancel the HFT treatment (2400) to add up on PRP totally you want to pay (6250) only but this month there take a money both treatment HFT + PRP i informed with her she not reply proper. I want to stop my sessions, so please help me to stop this treatment and transfer my amount to bank. Since i should not undergo that treatment and haven't took the service from Kolors, i have requested for refund. grievance to get amount of rs 2695 refunded as service not at all received but paid.

I had purchased a product of beauty and personal for acne and dark circles treatment after first session my fore head colour had changed in black colour and i am not willing to continue the session. Requesting to refund the which I had paid

At the time of the payment for my treatment Swati the lady from reception told me that i will only have 8000 per month deducted and there will no cost EMI and no extra charges will be deducted and she swiped my debit card. Now they deducted 2000 extra and i went to ask them for refund they either say this or that person is not available or accounts team is not available or it will take two more weeks to get the refund and gave me a number to contact. The guy named Narasimha gave me his contact and told to call him and said it would get resolved. I have been trying to reach him for 2 weeks now and he hasn't my single call. Even if i call the clinic directly they say they will make him call back and no one calls back. This has been happening for 2 weeks now. And this is the worst customer service they can ever give.

I enquired kolors for face scare they told me 15 k pacakage is enough they will provide 6 sitting but i have result only 60 percent now they told me additional payment needed for full result but at the time of booking they told me we are responsible for that your problem now they told me cant do anything i am realy unsatified is this way u r treat your clint. You only know our skin type after payment the change their words. Need a solution for me

There are lot of pending compliance, i don't know whether they taking this serious or not. Please take some necessary steps to solve the problems. Lot of consumer where affected. Please kindly solve their problems.
Thank you

Dear kolors team
On date 04 October 2022 We visited on indore kolors centre and they had charged us rs 250 rupees and then they appointed a councillor miss Sunita .
Who gives us councilling is about to laser process and we told her all ours history i.e. My wife have more growth of hairs because she suffering from PCOD in which growths of hairs is a normal symptom & also told her that we have plan to shift my job location within 2--3 months.
As per her councilling she told us that they are two process :_-
1. Reduction:-
in which she told us completed removal of All hairs but we not give you a bond paper in which that is mentioned but your totally hair removed.

2.Removal :-
In which she told us totally removal of all hairs and we gives you a bond paper in which mention all that things.

On next day (05 October 2022) we again visited the indore kolors centre and before laser process start Dr. Told us that in laser you hair not remove properly.you have not find any results in laser process till 15 session while in ours package had only 10 session.so on that time she suggested me for combo pack but that is not my budget .so we decided that councillor give us false information so we told him to refund my all money. But she told us that their manager is on leave so plz come tomorrow and talk about our manager.so on next days we are busy in some personal work and next day I visited their centre and after long conversation we not find any results and she gives this email id to share all concerned.

So dear kolors teams
I hope that you understood all my concern and plz refund my all money.otherwise we have not any ways without consumer court.
I hope you support me and give me solutions and I promised you if gives me solutions then in future when combo pack is my budget then I only goes to kolors centre.
If you have any concern then call me any time .I am available for you and I am waiting for your response and I hope you resolve the issue as soon as possible. I share with you the payment slip .

Thanks and regards

Sombir Lather
[protected]
[protected]

I visited Kolors Kothapet clinic on 2-10-22 for weighloss treatment. The manager chaitanya gave me details abt the package and offered me 15sessions for 34000. I have told her I will think and get back to you. I have told them you guys given wrong Amt promotion online as 9999 and after visit different package. She discounted to 25000 after lot of discussion and informed I will think abt this but forced me to take the package and pay the money immediately. As she did not even let me think and decide I paid for the package as she promised 5kg with15 sessions. She also forced me to start the session and took the service. Once I took the service, the service was all abt forcing me to change my package to pay more and change to different package. There own staff mentioned me that the package I paid is not worth and change the package. The service was just few mints massage and 1 hour steam. I request refund as the treatment is not worth and the amount they are charging for steam is way to much with not guaranteed weighloss. The whole staff there just worry abt people to pay and join. They are forcing us to join by not allowing to leave.

We have went for weight loss service.. They are taking BMI report and started telling how many sitting to come based on that they are charging heavily near 25, 000 INR. However the consulting doctor or person is very heavy and she is money minded.. Even coimbatore branch entire team is unprofessional right from Receptionist, consulting person, branch lead manager, therapist.. Very very unprofessional.. The rooms are unclean.. They use same towel, belt for everyone.. So there will be chance of spreading virus. And they don't maintain proper records for appointments.. Very poor service.

Hi,

This is regarding transaction of 80000/- rupees amount. I have visited Kolors Kothapet branch on 12th sept, 2022 and consulted about weight loss management program. They manipulated me and made us to pay 80000/- amount and they said we have only offer today and no one informed us about refund policy.

Due to work from home concerns, we are moving to hometown village on extending my work from home. We didn’t undergo the treatment and have not taken the service from Kolors.

Hence, We are requesting amount of Rs.80000/- refunded as service not at all started but we paid.

Please look into the matter and do the needful

Thanks,
Sowjanya.

Hi Team,
I am from Kakinada taking services from April 2022 for lazer and electrolysis hair removal treatment.
I was initially told that after 4 sessions of Lazer l, electrolysis will be strated.
Later after 4 sessions they told that the gel is not available and electrolysis will be painful without, so to go with lazer then. Later for 2 other times they told that the electrolysis machine is not available or it is not working and is under repair. This has been going on from 2-3 months and not a single electrolysis session is done. I demand my rights and I am happy to escalate to any level.
Hope you all do value your money and everyone else do and expect the promised services met in time.
Tell me how you are going to compensate my time and money and if the machine would be ready and available at Kakinada kolors branch asap.

Aparna
[protected]