Kolotibablo — kolotibablo account pin code forgot

I'm simipramod. My email address [protected]@gmail.com. My user id simipramod.
I forgot my pin number. How can i recover my pin number? It always shows error. Kindly tell remedial actions for this issue. I can't to withdraw my payment. Whenever i am doing withdrawal process, it shows error. How can i solve this problem?. If any solution is there please tell me. Thank you