[Resolved] Koovs.com / Marble E-Retail — amount deducted order not placed | |||
Hi, i ordered a flip flop and top rs 974 from koovs and paid via paytm for the same. The amount got deducted from my account but my order did not get placed. Since the amount has already been deducted i don't know what to do i don't have any order number also. Koovs is not returning any calls or email. Koovs is a trusted site please look into the matter asap. Kindly refund the amount or place my order i am really worried. Was this information helpful? | |||
Feb 2, 2019 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We request you to email us your elaborated concern at [protected]@m-eretail.com from your registered email ID so that we can check the details and assist you accordingly. For any further assistance, please feel free to write to us at '[protected]@m-eretail.com’ or call at '[protected]' and our team will be happy to help. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |||
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