[Resolved] Koovs.com / Marble E-Retail — order cancellation 4683799 | |
Please cancel my order which i placed today i. E, the 9th of march, friday, 2018 on the website koovs.com. I had anticipated the delivery to be early but it appears that it will take longer to arrive. Hence, i would like to cancel my order. However, there is no cancel order button on the website as they have mentioned in the faq section, which is very inconvenient for customers. I have already sent an email. Please get back to me. My order id is 4683799 Was this information helpful? | |
Apr 10, 2018 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Mar 10, 2018 Koovs.com / Marble E-Retail Customer Care's response Dear Shija, Greetings from Koovs.Com! We would like to inform you that we tried to call you at your registered contact no [protected]multiple times but we were unable to reach you as the calls were unanswered. As per your confirmation we have cancelled the Order placed from email id '[protected]@gmail.com'. Cancelled Order No. - 4683799 Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, Team KOOVS | |
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
[ORDER ID: 4800016]
I want to know when will it be shipped.
I would like you to please look into this matter as soon as possible.
Greetings from Koovs.Com!
We apologize for the inconvenience caused.
We would like to inform you that we are arranging a call back for you and your concern would be addressed over the call.
Further, please feel free to contact us our customer care on ‘01246770000’ or email us at ‘[email protected]’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.
Best Regards,
Team KOOVS