[Resolved] Koovs.com / Marble E-Retail — received different items than what was ordered | |
This is the 2nd time this has happened. I ordered adidas original jacket but received some cheap jacket instead. It was a prepaid order and i waited for more than 2.5 weeks. Now on complaining i'm told that i can return the items as exchange is not possible. Is this some kind of fraud they are setting up? And this has been happening a lot recently.
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Aug 6, 2021 Complaint marked as Resolved Koovs.com / Marble E-Retail customer support has been notified about the posted complaint. Verified Support Jun 10, 2020 Koovs.com / Marble E-Retail Customer Care's response Dear Customer, Greetings from KOOVS.COM! We apologize for the inconvenience caused. We have initiated return request and refund will be initiated when product is delivered back. Please keep the product ready for return. Further, please feel free to contact us our customer care on ‘[protected]’ or email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you. Best Regards, The KOOVS Team Shop The Latest Trending Styles Head To KOOVS.COM Now | |
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House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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