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Adidas Complaints & Reviews

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Updated: Nov 6, 2025
Complaints 1050
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163
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Adidas reviews & complaints(1050)

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G
Ghan7339
from Jodhpur, Rajasthan
Nov 6, 2025
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Shoe/ wrong product delivered

Address: Jodhpur Rajasthan
Website: Adidas india

I ordered a shoe form adidas app
But I gote different shoe i complain to coustomer care but took not seriously and I send him emails photos and connect with calls but not That's not helpful for me
My order no - AIN90869904...
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R
rohit shetye28
from Kolhapur, Maharashtra
Dec 19, 2023
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Refund not credited after 15 days

I have returned one order from Adidas.. Adidas Graphics Monogram pajama pant.The order value was 3695.60.I returned the product because it was too large/big.

Product was picked up from my place on 30st Nov..Returned got completed on 4th Dec. after passing quality check. I got a message that my refund be credited in 2 2days. Its been more than 15 days but i still have not received my money. Calling the customer service they...
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Yug Desai
Nov 27, 2023
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Refund initiated but but amount not credited.

So ordered Solar Glide 6 and they were tight for me. requested a return the next day. A personal took my shoes on 18 November. Refund initiated after all the quality check on 22 November. Order number: AIN04702926. I had a same experienced recently with other brand the amount was refunded to the same account the very next day i initiated return. i don't know what's taking them this long....
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Kkdam
Mar 28, 2023
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For refund of money

I have ordered a shoes from adidas.com online app but due to size issue i have to returned it . They have initiated my return and have picked up my items but they didn't emailed me for the bank detail for the refund. Please look into this matter....
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A
Adi Upadhyay
from Thane, Maharashtra
Nov 11, 2022
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Refund for Adidas football shoes

Website: adidas.in

I had recently made a purchase on 14 October for an Adidas x speedportal football shoes.However i requested for a return. The package has reached adidas warehouse but i haven't recieved a refund.I request Adidas to provide me the bank details form so that I can get my refund since I had made the payment in cash....
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A
Avsk Hans
from KHUNTI, Jharkhand
Oct 2, 2022
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Amount debited twice from bank but order was not placed from www.adidas.co.in

Address: Girja Toli, Khunti, Jharkhand (835210)
Website: www.adidas.co.in

I have ordered one men hoodie from https://www.adidas.co.in/ on 30/09/2022. I used debit card o[censored]nion Bank of India for paying but after payment it says " PAYMENT FAILED Your payment was refused. Please try again using an alternative card or payment method." But money has been deducted from my account.

I tried to order twice and money (Rs.2549.57) also has been deducted from my account twice but order not placed....
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Address: online order
Website: www.adidas.co.in

This is regarding order #AIN01091895.
I placed an order on 14/07/22 for a pair of sandals, which I returned. The payment was made via cash on delivery mode. The return received by the company and I got a mail stating that return was received by company on[protected] and refund has been initiated, however they did not ask me for my bank details.
Till date[protected], the refund has not been initiated. The customer support lines...
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Nsw99
from Jaipur, Rajasthan
Jun 3, 2022
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Refund not initiated for return request placed a month ago

I ordered a pair of shoes from Adidas and they were delivered to me on 9th May. I placed a return request shortly after receiving the product, due to size issues.
No one came to pick up the order for about 10 days. After numerous calls to customer service, pickup was finally scheduled and the product was picked up from me on 20th May. I was then intimated by the courier service that the return was delivered to the Adidas warehouse...
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M
Malay69
from Raigarh, Chhattisgarh
May 10, 2022
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Not refunding the money

Its been around a month since I've completed my return process but haven't received the refund yet.
I contacted adidas multiple times through mail, chat, calls, messenger services but to avail.
They sent me a bank detail form to fill out twice which i did fill but i still didn't receive any refund.
Once i called them and waited for good 15-20 mins before my call was answered by a man who took my order details and asked...
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M
mayank183200
Apr 25, 2022
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Shoes warranty claim

{I purchased a pair of Adias X ghosted .3 FG from flipkart on 3rd October 2021. Order ID: OD[protected]. It's been 2 months exactly since I purchased this shoe and I would like to say the shoes are a complete disgrace and pathetic. The quality doesn't seem like it's from Adidas and the build feels like a first copy or something. The issues with the shoes are - It's completely biting all of my fingers and has given some major shoebites....
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S
Sanjeev54321
Jan 24, 2022
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Duplicate product Manufacturing

Address: New madhopuri,gali-0,Near chotti pulli.

There is a factory, where all duplicate products manufacture by owner like Adidas, Nike, Puma, Shiv Narash, Rebook, Woodland etc.

Firm Name is RAJVEER ENTERPRISES.

They do very big deals and all deal happen in black and white also...
Address-New madhopuri, gali No-0, Near old chotti pulli....
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S
Shubhankar Tiwari
Jun 17, 2021
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Refund Rs.6550 Not Processed

I Placed an order with Adidas which was delivered to me on 30th May 2021. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner on 5th of June. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the respective...
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B
Bhargava449
from Bengaluru, Karnataka
Apr 29, 2019
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refund not received after shoes were returned

Address: Adi Sports India (P) Ltd, Plot No - 92, Extended Lal Dora Abadi, Village Kapashera, New Delhi, New Delhi, Delhi, 110037
Website: shop.adidas.co.in/adidas/account/showAccount.do?execution=e3s1

I bought new pair of adidas shoes for rs. 5399 last moth for the order no :[protected]. It does not fit initially. I thought might be because of new shoes. I thought it may get adjust after few days. Daily i used to wear for half an hour and walk below my apartments so that it will adjust to my foot. But of no use the shoes are not at all adjusting to my legs and hence i thought of returning it as there is 30 days of return if the shoes are...
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Rupal Pai Rathi
from Mumbai, Maharashtra
Feb 15, 2019
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adidas shoes defect

Address: Mumbai City, Maharashtra, 401101

I ordered these shoes in aug 18. I have work these shoes just 6 to 7 times.. Hv even washed them once but there seems to be some problem with the texture of these shoes. I[censored] see closely it has some sort. Of thick. Layer of dirt which doesn't go at all. The texture has becom rough totally and it accumulates dust in seconds even after washing.
I need a replacement or something needs to be done about it. I can't be wearing them like...
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mahesh1492
from Dalhousie, Himachal Pradesh
Oct 21, 2018
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shoe complaint. adidas insignia is start living color after wearing first time

Address: 143001

I have purchased the shoe from adidas outlet vide bill number s1040-t1-sc1669 amounting rs. 7409.
Article number - m20587
After wearing first time adidas insignia started releasing colour. And then wearing second it started showing many problem.
I have filed complaint on consumer forum. Please solve my problem otherwise i will file case in court. Please replace my shoe or refund my money....
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M
Mehakjain57
from Gurgaon, Haryana
Mar 4, 2018
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poor quality shoes

Address: 175018
Website: www.adidas.co.in

Dear customer services

I am writing to you to raise an issue about: sports clothing & footwear manufacturer

The issue that i have experienced was: i've bought a pair of adidas shoes for my father on 25/12/2016 from adidas store at ess gee trendz bhojpur, sundernagar, himachal pradesh, india. It has been torn from the front and fabrics one month later. When tried return it back to the store, they denied for any...
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Arijit Sen Gupta
from Kolkata, West Bengal
Oct 20, 2017
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defective shoes shoes xaphan mid d70424 m 8 blk/lablim/blk

Address: Kolkata, West Bengal, 700075

Sent: 24 september 2017 23:01
To: care
Cc:
Subject: defective shoes

Dear sir

On 16-09-17, i purchased a pair of black adidas sports shoes with high ankle from brand factory kolkata outlet. The shoe (Right) gave tremendous discomfort upon wearing. I have developed extreme pain on the nerve on my right ankle where it gave maximum discomfort.

Seek your revert as adidas products...
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N
niranjan kumar palla
from Mumbai, Maharashtra
Sep 7, 2011
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adidas selling worst products with huge prick

Address: Visakhapatnam, Andhra Pradesh

i kept this mail on june14-2011 to [protected]@adidas.com, but there is no action against it, they want to make money but they are least bothered of customer satisfaction.

i purchased " S ESS Basic Cap" Dark Nay Colour from your adidas outlet at ATMAKURI ENTERPRISES, DOOR NO 47-10-24/25, 2ND LANE, DWARAKANAGAR, Visakhapatnam-16, Andra Pradesh, India on[protected] item code is V35802, the top color is fully faded in 2 months,...
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P
peter machin
Dec 6, 2008
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smelly

Like the nike problem this also happens to the adidas product. They both use the same materials and bonding materials
so when the boots get wet they after a period of 24-36 hours
start to smell as though next doors tom cat has peed on them.
do adidas customers get their money back !!!...
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S
samarth2222
May 7, 2025
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Resolved

Kindly revert my amount asap because i have placed an order by upi with txn no[protected]. To-billdeskpg.[protected]@hdfcbank on 7 may 2025 at 5:18 PM but the order is not placed..
May 9, 2025
Complaint marked as Resolved 
Got the money back after one day
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