Adidas
Adidas India Marketing Pvt. Ltd.
Customer satisfaction rating: 21%
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Adidas Customer Care

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Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City
Gurgaon
Gurgaon District
Haryana
India - 122001

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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21%
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540
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0
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So far so good - The company responded to our notifications and is working on resolving complaints.

Adidas Complaints & Reviews

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I have returned adodas shoes order no-AIN00005030 but insted of given money back to my account they have given me a credit...
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IThis shoes is not comfortable for me please retun...
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I ordered a pair of shoes from the official website of adidas, i just wore the shoes for about a week or 10 days and the sole of the shoes just got vanished.
Is this the quality we are expecting from adidas after paying a good amount for the shoes.
Not appreciated.
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    I bought pants from adidas website on 2 aug and delivered to me after 3-4 days it doesn't fitted to me and i decided to return...
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    A few days back I had ordered for Men's Adidas Football Nemeziz 19.4 Flexible Ground Cleats Size 8. However, it turned out to be half a size small. Therefore I request the concerned authority to look into the matter and get it exchanged with U.K size 8.5 or 9.

    The above message was sent to Adidas on 1st Sept 2021 and there has been no response from the website inspite of contacting them numerously.

    My order no. is[protected] for your reference.
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      I had placed an order on the 20th of August for a pair of studs, My order number is[protected]. I choose the wrong shoe size...
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      I Bought this ADIDAS ORIGINAL shoe in JUNE' 2021, at DLF SECECT CITY WALK, and soul and the streches of the shoe is comming...
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      I had ordered a pair of shoes from shop.adidas.co.in on 2nd of June that costed Rs. 6, 599. At first, the product was okay. But as days passed, the outer cover of the shoe started distorted which looks completely poor.This is definitely not the product we expect from adidas for such amount. The shoe quality is worst. I had lodged a complaint on their mails and they haven't picked my return successfully till now. If I ever return that, I, now doubt of not getting refund. This is very bad experience to me and a loss of money for such bad product.
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        Adidas store is not returning my defective article and not refunding my money.
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          After 1month of tracking my order...already written RETURNED, but they din't refund money...
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          Shopkeepers ne jhut bol kr product ko diya unhone bola sirf 2 size ke mask aate h small for girls and large for men jbki mene...
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          I placed an order on Adidas.com for a men sandals on 11th of July and I’ve received a different item and a used item . I...
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          Dear concern,

          I have purchased one pair of shoes from your store in the month of April 2021 . It has some...
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          I Placed an order with Adidas on 2nd June 2021 with order id[protected]. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas once I had received the order. After 2-3 attempts of raising the request, the order was finally picked up by the courier partner after few days. Though I made payment online by credit card, I was asked by Adidas to provide my bank details over email since the NEFT failed as per them. I received an email from Adidas few days after the pick up stating that the refund will be processed within 4-5 days. It has been more than a month, no refund has been received by me. Every time I call them or email them, they simply say that refund will be processed in next 4-5 days but no success. Due to a fault at their end, I cannot keep waiting for the refund especially of an amount of Rs1649. Kindly assist in resolving the issue.
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            I Placed an order with Adidas (order id:[protected] which was delivered to me with a wrong article. Due to an issue with the...
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            I ordered an Adidas track pant from Adidas with order id:[protected]
            They sent me a wrong article of diff size, different...
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            This in regards to above order which was placed on 6th of July and was received in couple of days. Due to incorrect sizing we had to return this as another size wasn't available in the same style and color. Pick up was done the very next day(9th July). Now we are awaiting for the refund ever since.
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              My shoe's left side turns out to be too tight and is hurting the upper side of my foot.
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