[Resolved] Koovs.com — Shoes | |||||
I had ordered for a pair of shoes from koovs.com on 2 occassions.Order ID2285563 & ID2200073.I had opted for their sale products and both times opted for COD.Both times I recieved confirmation on the orders.Both times after about a week when according to their delivery time the delivery was due, i recieved a cancellation of order.Both times when I complained they said its due to quality check issues.This is just a ruse to attract customers to buy other inferior quality stuff on their website, while they conveniently cancel orders on the better product very delayed, so that we are not informed in time to cancel the other item ordered along.This is pure cheating and they have to be brought to task Was this information helpful? | |||||
Sep 17, 2016 Complaint marked as Resolved Verified Support Aug 16, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Krishna, Greetings from Koovs.Com! We apologize for the inconvenience caused. We would request you to please share the order id/ Contact details to help us assist you better. For any other assistance please call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS | |||||
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+91 12 4677 0000 [Regd Office]
House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
The article which u delivered is bad in quality, and unsatisfied me