[Resolved] Koovs.com — Ordered co ods clothes recieved only one half | |||||
My Influence Detail Short Sleeve Co-ords set with product code 67560 with order number 1917134 had a defect. they sent me only the crop not where it was a set of pants and crop top .i complained first through mail, git a reply they will get back, also provide my number just in case to contact.then called at the second day on customer care number where the lady told me they will get back to me after confirming with bluedart. i specified there was no defect or torn package it was perfectly wrapped.checked with the bluedart delivery guy about the package he said it was just that box and nothing else. till now have given three mails about the same but not getting any reply. someone tell me what to do or i register first for return and then put a complaint on consumer forum. Was this information helpful? | |||||
Aug 18, 2016 Complaint marked as Resolved Verified Support May 03, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Rupa, Greetings from Koovs.Com! We apologize for the inconvenience caused. As per our telephonic conversation, We have arranged the pick up of your product. Once we will receive the article back after quality check refund will get initiated. For any other assistance please call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS Verified Support May 19, 2016 Koovs.com / Marble E-Retail Customer Care's response Dear Nandini, Greetings from Koovs.Com! We apologize for the inconvenience caused.Please share your contact details on [protected]@koovs.com to help us assist you better. Also, you can call us at '[protected]'. We would really be happy to help you. Regards, Team KOOVS | |||||
 3 Comments | |||||
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I don't to buy the product. Order no. 1593544
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