Korel Systems, Kolkata — Refund of amount (payment made twice) | |||||
I have received packet of 4 nos. of LED Bulbs against order no.AB4538575 against the cash payment of Rs.349/- to courier company as they refuse to give consignment without cash. I have taken up the matter your help line no.[protected] and talked to Mr. Ankit regarding advance payment of Rs.349/-. He confirmed that advance payment made by me by debit card will be refunded. Please refund the amount to my bank account mentioned below: Name: P P Nagpal Bank & Branch Name: Canara Bank, Maliwara Chowk, Ghaziabad. A/c No.[protected] IFSC Code: CNRB0001149 Scan copy of Goods Shipment Slip (DTDC) is enclosed here with for your ready reference. An early action this matter will be highly appreciated. P P Nagpal +91-[protected] Was this information helpful? | |||||
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Korel Systems customer support has been notified about the posted complaint. | |||||
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+91 33 2241 6598
172, Bipin Bihari Ganguly Street, Kolkata, West Bengal, India - 700012
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We understand your issue, but have few questions :
1) From which E commerce website did you purchased the bulbs ?
2) If it was a prepaid order then why did you paid the courier person ?
3) The helpline number is not ours, and we have not received any calls / mails regarding this matter from you.
Please provide a snapshot of the shipping label and mail us at [protected]@korel.co.in so that we can take this matter forward.
We will surely help you so that you get your extra money back.
Regards
Korel Systems