Koryo — not working my washing machine

Address:

Room no.301, 3rd floor, Radhakrishna apt, near shivsena shakha and Marathi Municipal school, sawarkar nagar. thane west., Thane, Maharashtra, 400606

I find a complain around two month ago whose complaint number is [protected].
Called several times of this complaint but you guys are not giving me any equal updates.
Many time, i was told that within 12 hours i will call you from the front and tell you what the problem is but due to not getting any of your proper service, now i am so upset, now i will go to the consumer court and now what i have told you all about my time, you will also have to pay the entire amount that has been wasted.
I gave that washing machine as a gift in my sisters wedding, but due to you guys i had to listen to taunts there too.
While my sister is pregnant at the moment, she is in great need of the washing machine at this time.
For 2 month, you guys are only bothering.
So now i might have to take some legal action.