Koryo — Washing machine motor not working

Address:

New ashok nagar, delhi

I bought koryo washing machine in 2018 from big bazaar mayur vihar outlet. Now its motor not working. Display and power working. Now customer care executive said that koryo company is shutdown and they are dealer. And they will charge for visit and repair. Visit charge is ok. But why I pay for motor repair. When its under 10year motor warrenty. Koryo company need to solve this issue on priority or else I moved to consumer court.