Kotak Life Insurance — Non receipt of premium receipts.

Address:	Mumbai City, Maharashtra
Website:	www.insurance kotak.com

My policy number being 00380627 for kotak flexi plan monthly premium being Rs.2657.5 which is being paid through ECS regularly but i fail to understand as to why they dont send the premium receipts regularly. I have to run to the agent before March to collect the premium certificate so that i can submit to the company for tax deduction.Is it not their responsibility to send the receipts regularly when they are collecting the premiums.