Kpn Travels — bus cancellation without my notice

Hi team,

This is regarding the kpn travels bus booking.

Have received a 1st call saying that, as they have less number of booking requesting me to use the alternative vehicle and 2nd call saying that the bus has been cancelled now and do "what ever you want now".

I really contempt the way they were talking to me since i was supposed to travel in another 1 hour.

I really appreciate that you have escalated the issue and provide me a proper response.

Regards,
Javed
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