Kpn Travels — Bus Cancelled- Amount Refund was not done

Website:

www.kpntravels.in

Hello

We booked KPN Travel service for the travel on NOv 7 2020 for 3 passengers from Dharmapuri to Marthandam and the ticket was booked in kpn website, on nov 6 we got a call like bus service was cancelled.. when i enquire regarding refund they said to contact service desk

No one is responding on service desk num[protected], when we enquired refund in dharmapuri kpn office they're redirecting to salem office, we directly went and enquired in salem office they're giving different reasons

Tried raising complaints in kpn website dropped so many follow up
mails but no response, they're arguing in salem office when we ask
about refund of 3000/

Attached tickets details and complaint num raised

KPN complaint num : 2749601, RES721143