Kpn Travels — Bus cancelled but amount is not refunded

Address:

K.P.N Travels India Limited, Salem, Phone: 0427 - 4222222 Email:[email protected]

I booked a ticket from Bangalore to palani in KPN Travels journey on 12.03.2020, that day morning I got a call from KPN office Bangalore(Call from +[protected]. They informed due to breakdown of Bus we cancelled you book some other travels, amount will be refunded, if that amount is not credited, you may contact Head Office K.P.N Travels India Limited, Salem, Phone:[protected] Email:[protected]@kpntravels.in. I was waited upto 25.03.2020 but that refund amount is not credited to my account. After that lockdown started.

I paid Rs. 680 for fare. i did not get my amount. i called that number no one is answered. i sent so many messages also. i did not get any information from them. Kindly do the needful please. Ticket details attached herewith. Booking details: MMT Booking ID: NU[protected] Operator PNR: C[protected] Travel Date : 12.03.2020, Seat L28