Kpn Travels — Bus cancelled not refunded

Address:	SALEM
Website:	kpntravels.in

Booked ticked from chennai koyambedu to trichy for 15.00 hours departure bus on 06.03.20,
Boarding pass number bc[protected].

When conctacted to salem office they said payment will be made in week. But till date no action is taken.

Thinking kpn is reputed organisation which will not do any
Cheating activity just talked over phone and left.

Please give the feed back so as to proceed further.