Kpn Travels — Bus delaying

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Kpn travels

Hi, am traveling towards kodaikanal from Bangalore KPN travels today and really am fedup of this kind of service.bus reporting time was 8.45pm and we passengers were ter at 8 but bus came out of terminus at 9.15pm and we asked driver he s Telling tat why UL travel by timing ah, is this his job to ask he s telling late to come out of terminus tats fine wat tey wer doing early, no proper response in office too and bus is stopping in all d stops and getting delayed.i guess driver should not board any passengers who r not reserved but am not sure whether tey follow r not r it might b not visible to me...I didn't travel such kind of transport before...This all results in my tomorrow's scheduled duties
I think ter s no proper training given
Try to maintain time atleast in terminus (starting point).It will serve u better
Thanks