Kpn Travels — bus maintenance

Address:

Chennai, Tamil Nadu

When they are able to charge 630 for a ticket, why can't they provide proper maintenance to the bus. Started the journey at 2.15 pm at perungulathur.
Which is already later than the time mentioned. At 3.45pm the bus had got some problem in the ac volve and they stopped the bus at kennipat. Had to wait for 3 and half hours to proceed with the journey again. And the bus that came had no space at all to accommodate all passengers from this bus. We had to sit in floor and continue the travel to erode to atleast reach the destination. Atleast they could have arranged for another bus soon in a while. Or else must have checked for the seat vacancy in the bus that came. They did nothing. And the travels people were so rude. Worst travel experience ever had.in need of compensation for this service.

Ticket #: c[protected]
From: chennai
To: erode
On: 26/03/18
Seats: 4
Base fare: rs. 600.00
Service tax: rs. 30.00
Fare: rs. 630.00
Boarding: perungulathur (Kpn)-01:45 pm