Kpn Travels — bus py-01-by-9939 blankets not provided, unsatisfied behaviour by the driver

Address:

Chennai, Tamil Nadu, 603203

Dear sir/mam,
I am adarsh travelling from chennai to ooty on 19th jan 2018 kpn ac sleeper bus boarded on 8:40p. M at srm university. I called driver at 8:40p. M for asking where the vehicle is. But the driver didn't behave properly. And then i boarded the bus and there was no blanket so i asked him he didn't respond and then he said it's not his responsibility to give blanket s and there are no extra ones also. Im very much disappointed by your travels and the ticket also costs 1200+ so for what sake u r running this travels. I am a regular customer and is this the way u behave with a regular customer.
Pnr no:-492ea0