Kpn Travels — cancellation of ticket on 11.4.2018 time 11.30 from coimbatore pondicherry

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I am to inform that i have booked ticket from coimbatore to p;ondicherry on 11.4.18 departure time 11.3 am. Due to certain conditions i could not travel. I have no other go to travel today. Kindly inform me whether i am eligible for claim of refund. Please infrom me./details of. Ticket no. D.[protected] dated 11.4.2016 seat no l.3 and l4. Vehile no. Py01c99739