Kpn Travels — compliant - parcel hasn't received - more than a month[protected] following on (10/10/2019)

Address:

625019

Hi team,

I would like to bring to your attention since it was pending for long while as well as fed up on following up both chennai and madurai office for our parcel

I'm writing this e-mail behalf of abdul and manoharan, abdul done the parcel activity from chennai kpn parcel service office on 10/10/2019 but whereas it was not received next day in madurai, from there we are following up every day/twice enquired in madurai kpn office where they said parcel hasn't arrived yet and told if it's come will call and report. After some days (More than 10 days) no call from madurai kpn office while check, they said need to check with chennai office. We are start enquired chennai office directly with proof of receipt but couldn't receive proper response and they told customer abdul has to come and check for this issue not others. Finally abdul come and asked about the status still haven't receive any response.

We are really clueless about our parcel whether it is in chennai/madurai office,
I have ever seen such a worst service of kpn parcel service department both madurai and chennai.

When we try to call complaint number in this receipt most of the time engaged and other number seems not valid one. It is really hard time to follow-up people like lame.

I hope this e-mail will taken to the right person to check the real status and help to sort this issue till end. If it is missed kindly let us upfront and bare the amount to fix this issue permanently.

Your response is much appreciated!!

Attached the receipt for your reference.

Still you have any further inputs e-mail me/ else call this mobile number for immediate update.
Abdul :[protected]
Ansari :[protected]