Kpn Travels — Computer table broken into three parts - LR-TLM[protected]

Address:

Tirumangalam, Madurai DT

Hi
I have booked [LR-TLM[protected]] on 3rd June 2023 below 6 household items at KPN speed parcel service at Tirumangalam, Madurai DT to deliver at K R Puram, Bangalore.

1. steel cot, 2. steel cot stand 3. bed 4. gas stove 5. 1 box kitchen items 6. computer table

The package reached KR puram branch, Bangalore 5th June and got a message like the package is ready to be delivered. I went to the KR puram office and I noticed my computer table was broken into 3 parts and no one was taking responsibility for this broken computer table and the cost was around 7k.

I have reached the KPN booking person name Rakesh - [protected] and raised concern about this issue. He said he will discuss it with his manager and get back to me with in a day . So far no response from him and even he is not picking up the phone.

So far I received 5 items only out of 6 items. Now tell me who is responsible for this broken computer table and I lost money along with the booking amount of this table.

Attached following for the reference. 1. LR booking receipt 2. Photocopy of household items in Thirumangalam office 3. Photocopy of broken computer table at KR Puram Bangalore office4. Voucher book details with no of received household items