Kpn Travels — Defective bus give way in halfway putting us under great difficulty

Address:560076
Website:KPN Travels

Sir
Ticket #: bg[protected]
Pin #: 19204016
Bus no: ka51 b 6033
Seat no: l24 and l26

I had booked a ticket from nagapattinam to bangalore under the above mentioned seat numbers and the bus got electrical short circuit when the driver tried to replace a defective headlamp at around 10:50 pm and their after he had contacted the office and left message and no response was received until 01:30 am. Your in charge person has rudely said nothing can be done and wanted us to proceed according to our convenience. We have to manage to organize a taxi and come back spending lot of money (Rs. 4500) to the transport. So, i kindly request you to replace our amount along with whatever charges we had spent on taxi for all the mental agony we have undergone at the late hours because of your staff and the defective bus you have provided us


Expecting early refund

Thanking you

Tp. Janardana
Mobile: [protected]
Email: [protected]@yahoo.Co.In
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Aug 10, 2016
Updated by Janardana
Sir
Ticket #: bg[protected]
Pin #: 19204016
Bus no: ka51 b 6033
Seat no: l24 and l26

I had given the below complaint on 18/07/2016 and till date no action has been taken. So, I kindly request you to look into this matter immediately and do settle my account at the earliest

I had booked a ticket from nagapattinam to bangalore under the above mentioned seat numbers and the bus got electrical short circuit when the driver tried to replace a defective headlamp at around 10:50 pm and their after he had contacted the office and left message and no response was received until 01:30 am. Your in charge person has rudely said nothing can be done and wanted us to proceed according to our convenience. We have to manage to organize a taxi and come back spending lot of money (Rs. 4500) to the transport. So, i kindly request you to replace our amount along with whatever charges we had spent on taxi for all the mental agony we have undergone at the late hours because of your staff and the defective bus you have provided us


Expecting early refund

Thanking you

Tp. Janardana
Mobile: [protected]
Email: [protected]@yahoo.Co.In
Complaint comments 

Comments

Sir
Ticket #: BG[protected]
PIN #: 19204016
Bus No: KA51 B 6033
Seat No: L24 and L26

I had booked a ticket from Nagapattinam to Bangalore under the above mentioned seat numbers and the bus got electrical short circuit when the driver tried to replace a defective headlamp at around 10:50 pm and their after he had contacted the office and left message and no response was received until 01:30 am. Your in charge person has rudely said nothing can be done and wanted us to proceed according to our convenience. We have to manage to organize a taxi and come back spending lot of money (Rs. 4500) to the transport. So, I kindly request you to replace our amount along with whatever charges we had spent on taxi for all the mental agony we have undergone at the late hours because of your staff and the defective bus you have provided us


Expecting early refund

Thanking you

TP. Janardana
Mobile: [protected]
Email: [protected]@yahoo.co.in

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