KPN Travels Complaints & Reviews

The kpn bus from trichy to bangalore at 1:30 on 10:11:17 had brake failure which the driver himself knew... One of our passenger noticed the beak failure alert and insisted the driver to look into it... This happened in selam... The driver did not take any initiative before the passenger noticed... And also the air conditioner is in freezing temperature.. And they cannot control it but only can off it totally... Passengers safety is must......

Worst customer support today booked kpn bus thro redbus.com chengalpattu to bhavani ticket no. Tkc[protected], my boarding time is 11.59pm now time is 2am no information on your side still iam waiting for bus and not recriving boaring pass mess or driver contact no i spoke with redbus customer care he will give some ph no's i try to call no one can pick my call, now iam going to returning my home worst customer service......

I have made a journey from rajapalayam to chennai through kpn travels dated
On 2/11/17 at 9:15pm bus. Seat no. U27. Ticket no. K[protected].
Water was pouring from my top of my allotted berth (Photos enclosed). I informed my situation to the concern travel in-charge. He didn't taken my words and not allotted alternate seat. Full night i traveled in this same situation without sleeping. As per schedule the bus should reach chennai...

On 2nd november we have sent one double deck cot from cumbum to bangalore. Your packers didn't pack material properly and 2 wheels were broken, so many scratches are there. When we were called and asked to cumbum office, they have not given proper reply. They charged rs.450 for the packing. What is use of charging rs.450 when there is no proper packing.
Parcel lr no : cbm[protected] dt:2.11.17...

First i booked for 2.30 pm from chennai to bangalore in sleeper. Atleast they have to inform if they cancelled it and ask us to board 1 hour before.
I got a message at 12.45 for boarding pass at 1.15 pm bus.
When i tried reaching them they said they can wait maximum 15 minutes. I hurried having my 7 months old baby. Then i saw it is a seater but i booked for a sleeper, just thing how can i go having a baby in a seater ofr 7...

I booked bus from tiruvannamalai to bangalore on november 4th night, as there was no other sleeper bus allowed. The timing in website was 11.55 it is already late, but later the timing was changed to 1 am night, and the boarding place was somewhere in the middle of the road where there is no much people were walking. Being a women with senior citizen father i was completely dejected by this service, when we call the driver he has no clue...

From rasipuram to chennai i travelled in your kpn travels number py01 cq 9739 at 11.15pm but bus came on 11.45pm. When i start to go i asked the driver that when will the bus reaches to chennai, he said i can't say the exact time when perungalathur arrives we announce then you prepare to get down to chrompet. I put alarm approximately for 5 o clock. But didn't arrived. 5.50 above i suddenly felt its going on late and then asked the driver...

I have bookeட two tickets from puட ukottai to chennai in a sleeper bus at kpn, there is no contact person in office or seating arrangement available in the boarட ing point. I have the ticket confirmation anட its pnr number with me. Staff wont allow us insiட e the bus, as we ட ont have the boarட ing message from kpn, he is having a passengers list anட our name is listeட there, without giving any respect, he is neglecting...

Py 01 cl 9979
Was supposed to board the bus by 4:30am today. The bus came at 4:45 am to a different place thank god for the auto drivers who alerted me. I did not receive a boarding pass message, the driver insisted i not board the bus. Convinced him verified my phone number with the number in his chart and boarded the bus. Driver was preoccupied selling seats to brokers who had nothing to do with kpn travels. Bus finally left my pick...

Booked ticket to frichy on 15.10.17 and my ticket # j[protected]. Scheduled time is 21.15 pm, bus arrived at 21.30pm and staff told ur bus arrived, i entered the bus after ticket verification and boarded. After few minutes of travel staff in the bus told u r boarded wrong bus and to get down without any guilt. Had waited for long time to board my bus. Feel very much frustrated. Worst experience with kpn travels.
Arul jothi,
[protected]....

Kpn changed its bus, seat & route without informing to me on 12.10.2017 [mettupalayam → chennai].
I booked volvo multi axle semi sleeper through poonamallee route to chennai @ 8.15 pm, but they simply allocated some other bus in last seat o[censored]pper berth that too in thambaram route. Such a poor service i never seen in my life time, kpn mettupalayam office staffs not even responded to my issue, they said, "if you want to go, then board,...

I booked for 08:15 pm bus. I received a confirmation sms with bus number. When we get into the bus they asked us to get down saying that this is going to ernakulam. We 5 people walked in to the office and asked the staff that we received confirmation sms with bus number but we received a careless response like wait your bus will come shortly. After half an hour a bus came and we were asked to get in. They did not give the seat no what i have...

Had the worst experience with kpn. Booked our travel to rameswaram on 27th sept (Multi axel). Got sms at evening with the bus details but later past the boarding time was informed that the bus is cancelled. The shameless travel company cancelled the bus without giving us any advanced notice leaving our family stranded and clueless. Calls to their salem office yielded no help. Many passengers waiting for different buses voiced their complaints...

Sir,
We booked a parcel from tirunelveli to vaniyambadi
On 31/07/2017 lr no. Tvl[protected] till the parcel is not received to us.
I contact many times in vaniyambadi branch parcel office manger and i complaint many times in your salem head office no.[protected], but in head office they told parcel is delivered at 02-09-17 and we are not responsible the parcel and contact vaniyambadi branch, but till now the parcel...

Ticket was booked for non-ac sleeper at 11.15 bus from periyar bus stand madurai on 17.9 2017 (Ticket number [protected]). But your company has sent volvo semi sleeper instead of non-ac sleeper. Also, the driver found a problem in the bus in madurai. Vehicle number tn 30 bf 0259. But the bus was kept in a petrol bunk in the four way for 5 hours (From 12 am to 5 am) without informing this problem to passengers. My daughter called me to pick...

Hi
On 18.09.2017 i gone to book a parcel at kpn speed parcel, thiru-ve-ka industrial estate guindy, when i approached the billing ladies they told me to get the rates from the person who sitting in front,
I approached for the rates and he was not responding my words and he simply say the charges will be rs 800,
Then only i founded that he was a load man and there is no standard charges based on the weight, cbm dimensions......

Yes i agree with that... Today morning 6 30 i have booked to salem from chennai.. Even though i have confirmed tickets they asked to wait and i found that they have gave my seat to someone and asked me to sit at back side @ seat 34. I think management is not taking care of customer problems. Also helpers/ cleaners in bus was so speaking worst words where an lady was sitting in seat number 43.. I have recordings for that...

I booked an e-ticket via redbus for trichy - chennai bus, starting at 12:40 am at central bus stand, trichy. When i called the office for assistance, they showed one bus and asked me to board. After boarding, the one incharge looked at my ticket and asked me to wait. Clearly, my seat has been given to someone else. He came after some time and told me that my seat is already occupied and that i had to share my seat with someone. I would like...

Around 50 members travelled in a multi axle volvo from coimbatore to chennai on 03/09/2017. (Bus no - ap 35 v 8485) bus started sharp 1.30 pm and after 10 mins we realized that less cooling felt the heat. When the bus stopped at salem to fill fuel we asked the driver and he accepted that even he is not ready for this trip as the bus is in bad condition but some how he convinced rest of the passengers apart from 4 to 5 including me who raised...

Bus going from bangalore to erode morning 7:30 tn30-bj9919 staff's behaviour is very rude. Even after informing them my location, these people left and moved the bus. When i called them they said we are reaching the location in 5 mins, meanwhile i went to shop for 2 mins. They left without calling and checking. After moving the bus they were calling and telling we have left you. They said they were waiting for 10 mins, which is total lie....