Kpn Travels — Delay in pickup and drop

Address:

Chennai, Tamil Nadu, 600095

This is to register our grievances with regard to the travel from chennai to coimbatore on 13th. August in bus no 1755, given bus time is 9.30. Started at 10.45pm. By 4.30 bus tyre got burst and next vehicle was arranged at 9.35am py 01 ce 9499. Now we are dropped in middle @ g p theatre @2.45 which is unknown place to us.
The way of treatment and action taken for the fault is ridiculous and atrocious to the core. I'm travelling with my 2 kids and my husband.
I need a compensation and immediate revert from your seniors.