Kpn Travels — everytime bus timing was changing

Hi,

I have travelled many times from salem to chennai through morning bus 7.45

Last time i have booked the ticket for 7.45 but you have changed the bus timing to 9... I asked the reason to operater he is saying we don't have enough booking in 7.45 bus is that my issue?

Again on 4th september 2019 i have booked ticket for 7.45 but by night 12 o clock i have received a message as "this is kpn travels your bus will be delayed by one hour".. Is this the correct way to convey message to customer.. I am working in chennai and my shift starts from 2.30 that's why i have booked ticket by 7.45 but now you have changed the bus timing.. Will you able to inform to my office.. No right...

This is not fare.. First i have informed my friends to use kpn bus because your timing is good you will arrive on time but now a days this is going very worse..

I just need a correct reason for this.. And i am very much disappointed about your travels...