Kpn Travels — extremely rude staff. horrible condition of the bus.

I travelled from bangalore to coimbatore on 24 dec 2018. Ticket number tmdk81183828, pnr number l[protected]. Kpn multi axle a/c sleeper. Boarding point madivala. Dropping point gandhipuram. The staff is extremely extremely unprofessional and rude. I felt unsafe travelling in the bus because the staff were behaving like complete hooligans. Also, the bus was in a terrible terrible condition, it was like a gas chamber. Seat altitude was extremely low. Window next to the seat was painted black making me feel like i was in a coffin. Blankets were dirty. The driver was also driving in an extremely rash manner. I want the strictest action taken against these staff members of kpn. Absolutely horrible and pathetic service. Zero respect for the customers. I will escalate this further.