Kpn Travels — improper staff behavior

Address:	642007
Website:	www.kpntravels.in

I traveled from bangalore to pollachi and back to bangalore in kpn travels on 28 dec 2018 & 01 jan 2019. The bus was 3 hours delayed and the staff at the pollachi office was way too rude with all customers asking them to travel 60 km away from the specified stop to take their bus. The customer service was also not supportive. This is high time that kpn travels should cease their services and go home instead of charging the passengers hefty and abusing them and making them spend 3 hours on the street waiting for their bus. I paid double the price of regular ticket as it was new year day still we were mistreated by the staff at pollachi (Who speaks thirunelvelli tamil). Such kind of people should be fired with no further question. As well as the driver who was influenced with this type routine was very rigid and told i will come only after 10:30pm (Actual schedule was 8:30pm). With no measures taken the company should be shut down. Every passangers whose journey was delayed should be refunded with their ticket money.