Kpn Travels — KPN Bus No. AP 35 V 8788

Address:

Bangalore, Karnataka

WE were 19 passengers who travelled by the above bus that started from Bangalore to Chennai on the afternoon of 26th December 2014. Bus left from Kalasipalayam at 1.30 Pm in the afternoon and more passengers boarded the bus enroute. Unfortunately the bus broke down a little before Ambur. All the 19 passengers waited and waited for over 3 hours. The driver and co driver contacted and informed their office about the breakdown and were told that a maintenance vehicle is on the way from Salem. NOone turned up for over two hours. Ladies and elderly passengers who were travelling alone with no access to rest room etc were highly inconvenienced. Inspite of passengers repeated calls to the KPN office, there was no reaction or action from them. At last we the passengers had to flag down a local school bus and board it to reach Vellore. From Vellore most of the passengers had to take another ordinary bus to Chennai and managed to reach Chennai Koyambed busstand around 11.45 PM. WE now request for refund of the entire ticket amount and also a compensation for the inconvenience caused to us as we had to miss important meetings and schedules and also pay extra for the journey from the point of breakdown to reach our destination due to the late hours. The list of passengers are as under: Passenger Name TicketNo. Seat No Mob.No 1 Chandran K R 2 [protected] Sumati M 2 Dheepak 1 17 [protected] 3 Krishnamurthy R 2 9 [protected] 4 Vanaja K 10 5 Aakarsh Naidu 1 [protected] 6 Megha Narula 1 [protected] 7 Syed Ali 2 25, 26 [protected] 8 Seenivasan R 1 16 [protected] 9 Sathish Dhandapani 1 30 [protected] 10 Moinudeen 1 18 [protected] 11 Anjum 1 [protected] 12 Dhivyaa 1 [protected] 13 Vidhya R 1 [protected] 14 Rajan P 3 3, 4, 5 [protected] 15 Mani G S 1 [protected] Total Passengers 19 Thanks in advance Passenger Sumati M K R Chandran