Kpn Travels — kpn travels chennai- dharmapuri 5.6.19. bus no.9939

Address:B1,5,Madly first street, TNagar, chennai, Chennai, Tamil Nadu, 600017

The bus timing was2130. But in starting point it self bus was problem, and started by 2300 hrs. The bus is worst not clean. After crossing sripeeumoudur, the bus was stopped at 0100hrs. The driver name was Murali. Later it was observed that there is no diesel. There is no response from KPN office. So some passengers including me caught a TNTC bus to Krishnagiri, and ticket fare is 197/- We travelled in that bus in standing up to Ambur nearly 3 hrs. Then reached Krishnagiri by 0600am. From there another bus to Dharmapuri, with fare Rs. 34/-. and reached Dharmapuri by 0715 am. I spent almost another Rs. 250) -, and sleepless night, with standing for 3 hours, with mental agony due to the irresponsible attitude of KPN office staff including AGM. I kindly request you to refund the amount paid for KPN bus and ticket charge Rs. 250/- paid to Govt. Bus.
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Jun 06, 2019
Updated by jeselvan
KPN Boarding Pass: BCBBFA
Ticket #: F[protected]
Seats: L22
Vehicle #: PY01-CL9929
Vehicle Contact: [protected]
Boarding: http://tinyurl.com/jgycdkq
100 FEET ROAD(MMDA BUS STOP) at 09:15 PM
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Complaint comments 

Comments

It is much painful that many women passengers, both ekderly, college girls, and with small kids were stranded on road, where there is no facility, light, water on a national Highway. Pathetic situation, due fault of the KON, who had not checked up whether diesel is there or not. The driver seems to be part time driver, who believed that the staff told the tank is full.

At the time of departure, the bus was faulty, and made small correction, without proper condition it was allowed on road. If the vehicle is fault, and no alternative vehicle is not available, u should cancel the entire bus, or make arrangements for alternative arrangements. Further this bus was also withheld at RTO office for more than half an hour at Poonthamalle RTO office for want of papers.

So Mr. Natarajan, it is not only earning of money, it is the life of many human beings, dont allow your staff to play with their life.

I was regular traveller of KON, and my worst experience, is this and learnt that recent days KPN travels services were detoriated much.. Please do the nerdful, for better service. Condition of that bus is also worst.

Dr. G. Selvaraj
Former Director of Drugs Control, TN.
Chennai
Mob: [protected]

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