Kpn Travels — LR no. [protected]

Address:

S2, SRI SAI, ANC HOMES, NO.10, ANNA

Very regret to inform you that i have received a fridge shipped from Madipakkam branch duly ONE LEG broken. LR NO.[protected]. First of all the local office has taken excess fare from home to their center. They have intimated at the time of inquiry that shipment fare will be Rs.800/- and Pick up charges Rs.200/-, When the vehicle came there was only one person and again they informed that Rs.200 for Van and 200 each for 2 persons, totally around 1400/-. Only one person the Driver came and i have helped to pick down the Fridge from 2nd floor to Van. Against I went along with the Van for unloading and their I paid Rs.1300/- and where as the receipt was given only for Rs.800/-. And the office in charge was arr-agent on explaining. More over the fridge was kept out side and they were pulling . I never expected this type of service from KPN as i have already experienced best services. I need to get repaired the Fridge and the chargesa re to be given by you. Kindly look into this issue and solve it.