Kpn Travels — Missing / theft of parcel worth over Rs 1,00,000/-

s.peri

from Chennai, Tamil Nadu

Address:

250C,N.P, SIDCO, AMBATTUR

Dear Sir/Mam,
we have booked complaint on 1.2.21 on e-mail
We need your help to solve the the problem of consignment booked 2 carton boxes on 9.1.2021 from Chennai to Tuticorin –Pudukottai thro doc no :[protected] as per the attached doc details .
Item was wrongly sent to Pudukottai in LR copy and Delivery challan sticked on the parcel attached here with. Till today the parcel re booked from Pudukottai to Tuticorin Pudukottai has not reched the destination. The toal approximatel value of the both parcels is Rs 1, 00, 000/-
Pl help us to resolve and deliver the items immediately.
As per the Pudukottai person [protected] items sent to Tinelveli but Tirunelveli recd only one box and it is been sent to Tuticorin . Second parcel being traced by them at Madui, Thrichy and tirunel veli.
Pl help us.
For any further clarification please feel free to contact us on the below details.
Thanking and assuring you of our best services at all the times
Looking forward to your valuable response.
Thanking You,
S.Periyaandhavar,
EURO PROCESS AUTOMATIK,
10th Street, Sector 2,
250/C, North Phase SIDCO Industrial Estate,
Ambattur, Chennai - 600 098.
Mob:[protected] /[protected] Office:[protected]
email Id:[protected]@epachennai.com

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Feb 12, 2021

Updated by s.peri Dear Sir/Mam,
Mail sent today morning
It very infortune the person sitting in customer care not even have patience to listen the customer complaint and not even telling his name even I am talking for more then three weeks to him. When called day before yesterday he informed it is being discussed in the meeting and will call back the same day. I have waited for his call till today morning and when I called in the morning the concern person will come in 15 mints . I waited for 30 mints and called he told me the line is busy and call or he will call in immediately. I had given my no . I have asked him whom I am going to speak as it is going endlessly.
Now I have no option to go for alternative option to claim from you.
For any further clarification please feel free to contact us on the below details.
Thanking and assuring you of our best services at all the times
Looking forward to your valuable response.
Thanking You,
S.Periyaandhavar,
EURO PROCESS AUTOMATIK,
10th Street, Sector 2,
250/C, North Phase SIDCO Industrial Estate,
Ambattur, Chennai - 600 098.
Mob:[protected] /[protected] Office:[protected]

Feb 12, 2021

Updated by s.peri Dear sir,
As the operator 0n line [protected] he has taken the call and disconnected and not lifting the phone call . i will be sending my person to salem and all the expenses for the person travel and accommodation will be debited on to your account.
S.peri