Kpn Travels — money not refunded after bus cancelled due to their bus accident

Address:Chennai, Tamil Nadu

-my booking details as per below

Bus was cancelled by kpn travels due to their same bus met some accident. But after cancelled by themselves, now almost one week still my money not credit to my account. Very worst and worst service by them. Nobody take the phone also.

Railyatri mticket -
Orderid - 2988613
Chennai to dindigul
Pnr - b[protected]
Travels - kpn travels
Dep time - 20:15 feb 06, 2020
Seats - u29
Total fare paid rs.696.5

Boarding pt - koyambedu omni bus stand
Landmark - chennai omni bus stand
Address - no.17, koyambedu, chennai.
Contact[protected]
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Comments

I have booked 5:00pm KPN to Bangalore, 4:00pm I have received a call saying tre is no bus available in 5:00pm and another bus available-05/30pm and u have to adjust with other co passenger which I have done single seat or u will get a refund for that

What kind of bulsheet this hpnd 2 Nd time, we will not prefer to journey KPN anymore

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