Kpn Travels — nightmare journey from trichy to chennai

Address:600028

I had purchased 4 tickets # e[protected] to travel from trichy to chennai on 19.5.19. It was a sleeper and i paid 1100 per head. Bus number was py 01 cs9499 and sms number sent to my number was [protected]. (U1, u2, u9, u10)

1) the sms number was switched off the whole night and even 2 hours after i got down.
2) the ac duct was open above u10 and it was creating unbearable sound. I asked the driver what to do? He said he cannot do anything while the bus takes the speed it may come down. Though it had come down a bit, the noise was still there. I could not sleep throughout the night.
3) moreover, the entire luggage section was filled up with mango cartons and i could not keep my luggage.
Is it the way kpn functioning? What nonsense is this? After paying 4400 + insurance i had no sleep because of the sound.
I had taken photo and video of that scene? If it is necessary iam ready to upload?
My question?
Can i get the insurance on this issue?
What kpn is going to give me remedy before i could send this to consumer redressal form?

Regards
Ramakrishnan
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Today bus number TN30 BH 0991 with out giving any indicator suddenly take left turn near MELMARUVATHUR around 8.50 a.m.
Very very dangerous driving. Take necessary action to the driver. Thanks with regards.
K Prakash

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KPN Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    586
    Pending
    0
    Resolved
    65
    KPN Travels Phone
    +91 42 7422 2222
    KPN Travels Address
    23B, Rajaji Street, , Swarnapuri, Salem, Tamil Nadu, India - 636004
    View all KPN Travels contact information